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8 Customer Service Training Courses at eTrain London

'With over 800 online courses to choose from we're sure you will find the right one. Most of our courses are Accredited and certified by the CPD.'

What do you want to learn?
From£90

Develop the skills required to be an exceptional customer services representative with this in-depth course. Despite self-service and online shopping becoming more common, people still need pre-and...more

Duration: Variable

Advanced

External awarded qualification - non-accredited

From£90

Online course
From£40

Become a highly proficient customer services professional with our online course, which you can study at your convenience. Effective customer service is crucial to keeping customers loyal, boosting sales...more

Duration: Variable

Certificate of Attendance

From£40

Develop the skills required to be an exceptional customer services representative with this in-depth course. Despite self-service and online shopping becoming more common, people still need pre-and...more

Duration: Variable

Advanced

External awarded qualification - non-accredited

From£90

Gain all-round knowledge and proficiency in sales and customer service with our three-in-one course. Customer Service, Inbound Sales and Outbound Sales are crucial to the success of any organisation, and...more

Duration: Variable

Certificate of Attendance

From£80

Online course
From£50

Customers are at the core of every business and industry, so it’s important to nurture good relationships with them by learning how to deal with different customer facing situations. If you deal with...more

Duration: Variable

External awarded qualification - non-accredited

From£50
From£50

Whether you own your own small business or work in a customer-focused role for a large organisation, you will know that excellent customer relations are the key to fostering customer loyalty and ultimately...more

Duration: Variable

External awarded qualification - non-accredited

From£50

Customer Relationship Management (CRM) and customer retention is a major factor behind the success of most organisations. There are many ways to manage your relationship with your customers and this course...more

Duration: Variable

Certificate of Attendance

From£40
From£40

This course will teach you how to deal with difficult customers, which can greatly benefit anyone who works in a customer service, or customer facing role. Customer service is becoming more and more...more

Duration: Variable

Certificate of Attendance

From£40