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3 Customer Service Training Courses at Barony Consulting Group Limited

What do you want to learn?

Customer service is the key to an organisation’s professional image and is therefore vital to any organisation’s success. The aim of this course is to introduce participants to the basics of customer...more

Duration: 1 Day

Beginner

Certificate of Attendance

From£360

In the hotel, catering, retail and service industry staff are constantly interacting directly with customers and clients. From interacting with the reception desk, floor staff, bar staff, to waiters,...more

Duration: 1 Day

Beginner

Certificate of Attendance

From£360

All organisations will at one point have to deal with irate customers. This is one of the most difficult activates undertaken by any staff member. All customers, even difficult, aggressive or irate...more

Duration: 1 Day

Beginner

Certificate of Attendance

From£360