Reception Academy

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Do not hesitate to take the opportunity to learn with Reception Academy and find a job

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Introduction to Reception Academy

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"With connections to numerous major Hotel brands we have a 95% employment success rate upon completion of the 4 Week Hotel Receptionist & Opera Course"


95% of our students find employment after completing our 4 Week Hotel Receptionist & Opera V5 course. This is also the result of our connection to over 800 Hotels in and around London.

Reception Academy was founded in 2008 with the main objective of providing Hotels with exceptionally skilled staff in all departments. During these times in the Hospitality Industry it became apparent that the majority of applications coming through for Front office positions were rejected due to lack of experience. Whilst some applicants seemed to have the passion and desire to work in Hotels, lack of knowledge and skills would prevent them from getting to or passed the interview section. Even those with Hospitality Management Degrees seemed to only bring with them an overall understanding of Hotels but no practical skills required for Front desk positions.

With student University fees increasing rapidly and lack of affordable practical courses that would give those passionate individuals an opportunity to start a new career, The Hotel Receptionist and Opera Training Course was created. Using state of the art equipment all our Hospitality courses take place from our training center located in the heart of London.

Employment Opportunities Upon Completion 

In order to ensure our graduates find work in Hotels in the UK and abroad, we worked in conjunction with Hotels to create a course based on their requirements when hiring Front of house team members.

We also offer a free introduction service to Hotels, where our graduates’ profiles can be seen by Hotels looking to employ skilled professionals for their properties. Continuous close collaboration with London Hotels guarantees the training provided is to the highest standard, furthermore our instructors are trained professionals who themselves have worked in successful hotels for years.

At Reception Academy we believe that passion, hard work and a solid basic knowledge will give everyone the ideal opportunity to be successful in life. 

Training Courses

Reception Academy offers a number of Hospitality courses catering for every level of skill and experience: from introductory courses covering the basics of Hotel Receptionist to learning and development right up to managerial courses.

Skills to help get a job in Hotels

During most of our courses, such as the 4 week Hotel Receptionist & Opera V5 course we offer 2 Days Recruitment Workshop, including creating Industry-Specific CVs, Hospitality Interview Skills & Preparation, Grooming Standard Polices, Expertise of the Market, which give you the knowledge and confidence to find employment in Hotels of your choice.

Why Reception Academy 

  • We only use the latest technology
  • No hidden costs
  • Bright airy training rooms with natural day light
  • Maximum of 17 students per class
  • Hands on training using a dedicated laptop per student
  • Practical training using props and equipment
  • Fun interactive exercises
  • Hotel and Reception Academy CV which stand out from other CVs
  • Handy central London location
  • Help and support along the way and after completion of the training
  • Trainers with years of experience in the industry
  • Close and strong network with Hotels
  • Caring and helpful staff

What do graduates think about Reception Academy?

We encourage you to follow us on Facebook to see what graduates are saying about us or to read the reviews on our website.

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Contact details

If you wish to secure your place on our courses and change the path to your future you should:

1. Call the office on 020 7953 7796
2. Make an appointment at the office to see one of our Training Advisors
3. Visit our website

We are located within five minutes from Liverpool Street Station:

Reception Academy
Coppergate House
16 Brune Street
E1 7NJ London