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20 Telephone techniques courses in the UK

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Introduction to Reception Academy

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Introduction to Reception Academy

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Reception Academy's courses and profile on Hotcourses
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Variable
The number of study hours it will take to complete this course.

With connections to numerous major Hotel brands we have a 95% employment success rate upon completion of the 4 Week Hotel Receptionist & Opera Course

Recent reviews of this course provider

Do not hesitate to take the opportunity to learn with Reception Academy and find a job

Thank you Reception Academy for all your support and for your dedication!!It was...more

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This fantastic online training course on telephone handling is ideal for anyone that works in a service environment wanting to improve their...more

From £19.95
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Variable
The number of study hours it will take to complete this course.

Introduction to The City College

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The City College's courses and profile on Hotcourses
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Variable
The number of study hours it will take to complete this course.

The City College is an independent institution of further and higher education catering for local and international students.

Recent reviews of this course provider

Analysing Information

A difficult topic broken down to a level which made it easy to take in. The scen...more

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Enrolment Duration: 3 months Hours of Training: 2 hours Overview In order to deliver good customer service you must be able to...more

From £45
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Variable
The number of study hours it will take to complete this course.
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Training Works's courses and profile on Hotcourses
Variable
The number of study hours it will take to complete this course.

Engaging staff and management training to help your people be more effective at work. You'll be happy, or we wont invoice you.

Recent reviews of this course provider

Great course

Really enjoyed this section and a real eye opener as to what stafff really value...more

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The purpose of this cost effective, enjoyable, interactive workshop is to enable delegates to offer a warm, professional service over the phone. ...more

From £500
Variable
The number of study hours it will take to complete this course.

Introduction to Wakefield College

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Introduction to Wakefield College

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Wakefield College's courses and profile on Hotcourses
Beginner
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
4 hours
The number of study hours it will take to complete this course.
Recent reviews of this course provider

Great College with great tutors

I was on the A Level Business Studies course with Diane Morris as my tutor. The ...more

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When you answer the telephone at work you are representing your company or department which will be judged by how well you handle the call. This...more

Beginner
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
4 hours
The number of study hours it will take to complete this course.

Introduction to 1 Training

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1 Training's courses and profile on Hotcourses
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Multiple levels
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

Providing excellent customer service is essential to the long-term viability of every business. Diploma in Telephone skills introduces the...more

From £130£19
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Multiple levels
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

Introduction to Ptp Training And Marketing Ltd

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Introduction to Ptp Training And Marketing Ltd

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Ptp Training And Marketing Ltd's courses and profile on Hotcourses
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Beginner
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

PTP runs 100's of short courses in Management, Sales in London, Edinburgh, Manchester, Leeds, Bristol, Nottingham & Birmingham and on-site.

This telephone training course deals with telephone etiquette when making both incoming and outgoing calls. Live calls are made to help delegates...more

From £468
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Beginner
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

Introduction to Central Sussex College

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Central Sussex College's courses and profile on Hotcourses
1 day
The number of study hours it will take to complete this course.

Central Sussex College is a further education college, providing sixth form, professional skills development courses and apprenticeships.

Recent reviews of this course provider

Boring

Excellent....more

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In this course, delegates will gain an appreciation that great telephone service can make your company stand out from the crowd. The course will...more

From £200
1 day
The number of study hours it will take to complete this course.

Introduction to Stonebridge Associated Colleges

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Introduction to Stonebridge Associated Colleges

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Stonebridge Associated Colleges's courses and profile on Hotcourses
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Beginner
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

Stonebridge College is a distance learning provider that lets students study in their own time, imposing no time constraints.

Recent reviews of this course provider

Great course

Great course and course material I would highly recommend ...more

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Trusted provider
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Customer Service on the Telephone Skills Course The aims of this course are to enable people who use the telephone in business situations to...more

From £69.99
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Beginner
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
Add to shortlist
globaledulink ltd
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Multiple levels
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
at Global Edulink
Recent reviews of this course provider

Really impressed by how simple it all is to follow

I have completed the HR and Payroll Management course and have been really impre...more

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Trusted provider
Top rated provider

This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 other users who have taken the time to post a review on Hotcourses

Build confidence and skills for handling telephone calls more professionally. Our comprehensive Telephone Skills Diploma courses cover professional...more

From £249£59
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Multiple levels
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
Add to shortlist
mlp training
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
1 day
The number of study hours it will take to complete this course.
at Mlp Training
Recent reviews of this course provider

Great Training Course!

Brillaint Course (http://www.mlptraining.co.uk/course/4/Goal_Setting___Time_Mana...more

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This course could seriously increase the number of Sales Appointments you get on your first call. Now you can turn your phone into an Appointment...more

From £450
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
1 day
The number of study hours it will take to complete this course.
Add to shortlist
cosensa learning & development ltd
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Advanced
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
at Cosensa Learning & Development Ltd

This course is designed to help delegates reduce resistance and potential conflict when they are talking to people on the telephone. Delegates will...more

From £414
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Advanced
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
Add to shortlist
1 day
The number of study hours it will take to complete this course.
at Activia Training

To raise the awareness of customer service on the telephone and assist delegates in providing telephone service excellence. Learning Outcomes ...more

From £418.80
1 day
The number of study hours it will take to complete this course.

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