This programme is designed to provide the students with the knowledge and skills necessary to achieve the Certificate in Principles of Customer...moreFrom £10,000
Sandwell College has two iconic campuses in the heart of West Bromwich, offering a supportive and inspiring teaching environment for you to succeed.
The Level 2 Apprenticeship is ideal for anyone who works, or would like to work, in a customer-orientated environment such as call centres, retail...moreThis course might be free
The Letterpress course provided by the University of the Arts London, College of...more
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This online course is a practical introduction to the field of service design and will provide tools and methods for designing services. Service...moreFrom £550
Courtney Associates can help you excel in the workplace through its comprehensive suite of Professional Development training programmes.
COURSE OUTLINE A Masterclass in Effective Sales Skills 1 Day Programme This intensive 1 day course aims to allow...moreFrom £270
COURSE OUTLINE Full details of modules and topics covered in this one-day course DURATION This is a one-day training course structured...moreFrom £238.80
PTP runs 100's of short courses in Management, Sales in London, Edinburgh, Manchester, Leeds, Bristol, Nottingham & Birmingham and on-site.
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD...moreFrom £468
Engaging staff and management training to help your people be more effective at work. You'll be happy, or we wont invoice you.
This cost effective enjoyable, interactive workshop will increase all delegates understanding of the importance of every single interaction with a...moreFrom £500
With connections to numerous major Hotel brands we have a 95% employment success rate upon completion of the 4 Week Hotel Receptionist & Opera Course
Thank you Reception Academy for all your support and for your dedication!!It was...more
This one day Customer Service course is perfect for anyone that aims to provide the best possible Customer Service Experience. Hotels are known for...moreFrom £134.10
This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the...moreFrom £49
Everything you need to know about the importance of New Service Design in modern economies. The proactive creation of new products has been...moreFrom £49
This course is designed for delegates looking to develop an in-depth knowledge and understanding of customer analytics and how to gain insight from...moreFrom
Managers learn how to manage, coach and inspire their customer service team to deliver high performing results. This course series includes the...moreFrom £40
This course briefs about Understanding Customer Relationships, Strategic CRM, Operational CRM, Analytical CRM and Realising the Benefits of CRM. ...moreFrom £2,350
Employers recognise the key role played by customer-facing staff in determining the quality of the customer experience and increasing customer...moreThis course might be free
The course is designed for anyone interested in a career as Cabin Crew or working in the travel, tourism and hospitality industry. It is designed to...moreFrom £195
This is a work related qualification in a very important area of business activity. Customer service skills are essential to many occupations....moreFrom £2,394
We offer full-time and part-time courses for everyone; from adult education and apprenticeships to technical and professional courses for 14-18's.
This qualification is designed to develop learners knowledge and understanding across a range of customer service concepts and practices. There are...moreThis course might be free
This one-year course is an insight into how the various service industries work. As part of the course, you will undertake lots of practical...moreThis course might be free
Based in Hertfordhsire, West Herts College offers students a range of career-focused full-time courses, degrees, apprenticeships, and HNDs.
On this course, you will learn the skills to provide excellent customer service, to apply to roles across many different sectors. Employers are...moreThis course might be free