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8 Call centre training courses in the UK

About Hotcourses

At Hotcourses.com we understand that the right course can pave the way to a successful career or a fulfilling personal life.

Through this page you can learn about the best rated call centre training courses around the UK or online.

Get a head start on making an application by clicking through to the programme website - or, contact the programme organisers using the Get Course Info form.

Some courses may be available for instant booking through our own Marketplace. Look out for the grey instant book -option and follow the instructions to reserve your spot. 

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Introduction to Dimensions Training Solutions

About course provider

Get course info Visit website

Add to shortlistShortlisted by 14 people
Dimensions Training Solutions's courses and profile on Hotcourses
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Advanced
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

We're a training and apprenticeship provider. We offer you courses & apprenticeships to get started on your perfect career!

Our Contact Centre Operations course will give you the skills that are highly necessary for career development and progression to more senior,...more

From £724
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Advanced
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

Introduction to Ptp Training And Marketing Ltd

About course provider

Get course info Visit website

Introduction to Ptp Training And Marketing Ltd

About course provider

Get course info Visit website

Add to shortlistShortlisted by 11 people
Ptp Training And Marketing Ltd's courses and profile on Hotcourses
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Beginner
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

PTP runs 100's of short courses in Management, Sales in London, Edinburgh, Manchester, Leeds, Bristol, Nottingham & Birmingham and on-site.

This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout...more

From £468
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Beginner
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
Add to shortlistShortlisted by 11 people
Kirklees College's courses and profile on Hotcourses
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
18 months
The number of study hours it will take to complete this course.

As an intermediate apprentice you will learn the key concepts of contact centre operations. These could involve technical skills to operate the...more

This course might be free
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
18 months
The number of study hours it will take to complete this course.
Add to shortlist
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
at Brentwood Open Learning College
Recent reviews of this course provider

The Management Diploma Course was Very Flexible

The flexibility of the Management Diploma I studied really blew me away. I’d alw...more

See all reviews

Course Details Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that...more

From £395£95
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
Add to shortlist
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
at Oxford Home Study College
Recent reviews of this course provider

Excellent!!

I recently completed a certificate in construction management and found that the...more

See all reviews

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. ...more

From £385£95
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Instant book
You can book this course through our Marketplace area. Our Marketplace courses allows you to book using our secure payment process without leaving our website.
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
Add to shortlist
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Multiple levels
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

A professional Call Center is the heart of any organisation. Call centre employees who know how to handle the vast variety of situations and present...more

From £218£21
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Multiple levels
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
Add to shortlist
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
200 hours
The number of study hours it will take to complete this course.
at Staff Training Solutions

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. ...more

From £395
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
200 hours
The number of study hours it will take to complete this course.