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As an intermediate apprentice you will learn the key concepts of contact centre operations. These could involve technical skills to operate the...moreThis course might be free
This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout...moreFrom £468
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Course Overview Certificate in Call Centre Success Do you work for a call centre dealing with product support or information enquiries? Do...moreFrom
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. ...moreFrom £395