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7 Call centre training courses in the UK

About Hotcourses

At Hotcourses.com we understand that the right course can pave the way to a successful career or a fulfilling personal life.

Through this page you can learn about the best rated call centre training courses around the UK or online.

Get a head start on making an application by clicking through to the programme website - or, contact the programme organisers using the Get Course Info form.

Some courses may be available for instant booking through our own Marketplace. Look out for the grey instant book -option and follow the instructions to reserve your spot. 

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Introduction to Dimensions Training Solutions

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Add to shortlistShortlisted by 21 people
Dimensions Training Solutions's courses and profile on Hotcourses
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Advanced
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

We're a training and apprenticeship provider. We offer you courses & apprenticeships to get started on your perfect career!

Our Contact Centre Operations course will give you the skills that are highly necessary for career development and progression to more senior,...more

From £724
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Advanced
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

Introduction to Ptp Training And Marketing Ltd

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Introduction to Ptp Training And Marketing Ltd

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Add to shortlistShortlisted by 13 people
Ptp Training And Marketing Ltd's courses and profile on Hotcourses
Beginner
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.

PTP runs 100's of short courses in Management, Sales in London, Edinburgh, Manchester, Leeds, Bristol, Nottingham & Birmingham and on-site.

This course has been designed and adapted for a number of PTP's clients that run call-centres to handle incoming calls to the company. Throughout...more

From £468
Beginner
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
Add to shortlistShortlisted by 12 people
Kirklees College's courses and profile on Hotcourses
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
18 months
The number of study hours it will take to complete this course.

As an intermediate apprentice you will learn the key concepts of contact centre operations. These could involve technical skills to operate the...more

This course might be free
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
18 months
The number of study hours it will take to complete this course.

Introduction to Globaledulink Ltd

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Introduction to Globaledulink Ltd

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Globaledulink Ltd's courses and profile on Hotcourses
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
30 hours
The number of study hours it will take to complete this course.

Global Edulink, UK's No.1 Vocational & Professional course provider.

Recent reviews of this course provider

It was a lovely experience.

I didn't think that such much knowledge can be enclosed in a short training cour...more

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Top rated provider

This badge shows that the course provider you are looking at has scored on average 4 or more out of 5 stars from at least 30 other users who have taken the time to post a review on Hotcourses

Course Overview Do you work for a call centre dealing with product support or information enquiries? Do you carry out telemarketing? Perhaps...more

From £249£59
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
30 hours
The number of study hours it will take to complete this course.
Add to shortlist
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
200 hours
The number of study hours it will take to complete this course.
at Staff Training Solutions

Whether we choose to embrace them or cannot stand being interrupted by their calls, call centres are a business element that is here to stay. ...more

From £395
Intermediate
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
200 hours
The number of study hours it will take to complete this course.
Add to shortlist
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Multiple levels
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.
at iStudy
Recent reviews of this course provider

Usefull course for everyone

Very useful course, and suite various numbered of people such as students and se...more

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A professional Call Center is the heart of any organisation. Call centre employees who know how to handle the vast variety of situations and present...more

From £218£21
Online
As long as you have a computer or a smart device and an internet connection, this course can be taken in a setting of your choice.
Multiple levels
This indicates the stage that the provider has set for this course. They are usually categorised as beginner, intermediate and advanced.
Variable
The number of study hours it will take to complete this course.