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Please see the WAES website for more...moreThis course might be free
A customer service specialist demonstrates professionalism towards customers and supports the organisation. They have a great deal of knowledge...moreThis course might be free
This course briefs about Understanding Customer Relationships, Strategic CRM, Operational CRM, Analytical CRM and Realising the Benefits of CRM. ...moreFrom £2,625
Sandwell College has two iconic campuses in the heart of West Bromwich, offering a supportive and inspiring teaching environment for you to succeed.
This course is for those who want to earn while you learn. On an apprenticeship you can: Gain training whilst you are employed and earning a wage;...moreThis course might be free
Courtney Associates can help you excel in the workplace through its comprehensive suite of Professional Development training programmes.
COURSE OUTLINE A Masterclass in Effective Sales Skills 1 Day Programme This intensive 1 day course aims to allow...moreFrom £270
An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. ...moreFrom £410
Engaging staff and management training to help your people be more effective at work. You'll be happy, or we wont invoice you.
This cost effective enjoyable, interactive workshop will increase all delegates understanding of the importance of every single interaction with a...moreFrom £500
In order to have a truly successful business you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever...moreThis course might be free
This is a work related qualification in a very important area of business activity. Customer service skills are essential to many occupations....moreFrom £2,394
This one-year course is an insight into how the various service industries work. As part of the course, you will undertake lots of practical...moreThis course might be free
Based in Hertfordhsire, West Herts College offers students a range of career-focused full-time courses, degrees, apprenticeships, and HNDs.
Course Introduction This apprenticeship will help you develop excellent customer service skills, suitable for hundreds of job roles across the...moreThis course might be free
Shipley College is a small friendly college, with great facilities, clubs and activities based in the heart of Saltaire.
This Level 2 apprenticeship will help you develop the skills to provide excellent customer service which can be applied to hundreds of job roles...moreThis course might be free
We offer a broad and diverse range of qualification, vocational, leisure, wellbeing and business courses for all members of the community.
Content Learners will cover areas such as: Communication skills; Handling queries and problems; Using the telephone; Personal performance and...moreFrom £119
Peter Symonds is a vibrant and positive place to study, maximising students’ academic potential and ensuring that students’ talents are nurtured.
Apprenticeships bring together relevant vocational experience in the workplace with programmes of study. They allow students to study for a...moreThis course might be free
This programme is designed to provide the students with the knowledge and skills necessary to achieve the Certificate in Principles of Customer...moreFrom £10,000
This course is for people wishing to work with people in a customer-facing role - this could be in a bank/shop/office reception. It will provide the...moreFrom £175
Would you like to learn how to stand out by providing exceptional Customer Service ? Being more customer-focused is a significant advantage in...moreFrom
Course Description This online Customer Service course will teach learners how to provide excellent customer service to customers. The course...moreFrom
A UK based training company with global reach, providing quality training solutions to enhance individual or team potential and develop new skills.
Whether we choose to embrace them or cannot stand being interrupted by their calls, call centers are a business element that is here to stay. This...moreFrom £39