World Host: Frontline Management Solutions

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Course description

World Host: Frontline Management Solutions:

This one day is course designed to equip managers and supervisors with the skills to manage their teams more effectively. It is an excellent course for helping learners to make the transition from team member to an efficient and respected supervisor.

During the course you will study the following: How to create high performing teams and how to coach; How to empower the team; Manage change and productivity whilst focusing on the customer and Create winning business strategies. There will be assessment of participation throughout the day and multiple choice tests. At the end, you will get World Host - Frontline Management Solutions Certificate and World Host Pin Badge.

On completion, you can progress onto study World Host - Principles of Customer Service or Sales Powered by Service.

Additional entry requirements


Training for employers

This course has been specifically designed for companies training their employees.

Course reference: REEAA071BCP0 (use this when contacting provider)

Course info
Start Date: Sun 01st September 2019


Solihull, B91 1SB


1 day




Certificate of Attendance

per course

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