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Skills for the Administrative Assistant

(5.0)1 review
Recent reviews of this course provider

Fantastic course with an exceptional trainer

The course was all I had hoped for and more - we booked an in house course for a...more

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https://www.hotcourses.com/courses-by-subject/Skills-for-the-Administrative-Assistant-courses/56595756/

Course description

Skills for the Administrative Assistant:

Self-leadership puts together taking responsibility for our outcomes, setting direction for our lives, and having tools to manage priorities. Self-leaders work at all levels of an organisation. They are front-line workers in every possible role, middle managers, and CEOs. Self-leaders like Walt Disney and Wayne Gretzky worked hard to achieve their dreams without using the term self-leadership. However, they have clearly demonstrated that being in control of their behavior and results, focus, practice, and learning were necessary to achieve their goals. Self-leadership requires a commitment from individuals to decide what they want from life and to do what’s necessary to get the results they want. This workshop will help participants internalise the four pillars of self-leadership and to make meaningful, empowered choices while taking action to get where they want to go.

What Will Students Learn?

  • Understand the importance of professional presence on the job.
  • How to self-manage to become more effective and efficient.
  • Improved communications skills, including listening, questioning, and being more assertive.
  • Increased effectiveness in recognising and managing conflict, and dealing with difficult people.

What Topics are Covered?

  • Personal best, professional best
  • Putting others at ease
  • Distorted thinking
  • The steps to feeling good
  • Understanding and improving your assertiveness
  • Communication skills (written, verbal, non-verbal)
  • Self-management
  • Setting goals
  • Working as a team and with difficult people
  • Learning to say no
  • Dealing with stress

We currently offer different delivery methods, eLearning, distance learning and instructor led onsite courses for up to 15 participants.

Additional entry requirements

Open to all

Training for employers

This course has been specifically designed for companies training their employees.

Course reference: CSC091 (use this when contacting provider)

Course info
133 views

Location:

You study this on your computer

Time:

Any time

Duration:

By arrangement

Attendance:

Distance without attendance , Online

Qualification:

Qualification awarded by the course provider

Level:

Beginner Intermediate Advanced

From: £39

Other Office Skills courses

Administrative Assistant Skills

Churchill Square Training & Development Ltd

Duration: Variable - to suit the learner

Multiple levels

Course Provider Diploma/Certificate/Award

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Summary of all course reviews for Churchill Square Training & Development Ltd

1 review

(100%)

Average student ranking

Reviews of other courses at Churchill Square Training & Development Ltd

churchill-square-consulting-ltd

Fantastic course with an exceptional trainer
5 5
Hotcourses
by Rob - May 2019

The course was all I had hoped for and more - we booked an in house course for a group of our buyers and the course content was tailored to exactly what we wanted. We had a great balance of theory and also plenty of interactive activities that made the day really worthwhile.

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