Receptionist Diploma

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Course description

Receptionist Diploma:

If you're working in reception and need a nationally recognised course to prove your skills, this is the diploma for you.

Course Content

You'll work through 7 self-paced lessons including:

  • Computer Keyboard Skills
    Where you'll learn to touch type accurately without looking at your fingers and the keyboard!
  • Effective Business Communication
    Here, you'll learn verbal and non-verbal communication skills as well as the principles and structure of written communication to make sure you give the right impression all the time.
  • Professional Receptionist Seminar
    This is a one-day classroom seminar where you'll meet other receptionists and learn how to project the best front of house image for your organisation.
  • Microsoft Word Beginners To Intermediate
    Most people only know how to use a fraction of Word's functionality. You'll learn to produce professional looking Word documents efficiently, using a wide range of functions.
  • Microsoft Outlook
    Manage multiple diaries for managers and colleagues, organise meeting rooms and master advanced email techniques.
  • SpeedWriting
    Learn to take dictation and notes at speaking speed.
  • Choose One Elective
    To complete your diploma, you choose one other subject from our course list, enabling you to tailor your qualification to the needs of your employer.

Course Structure

This is a self-paced course that can be studied at times to suit you during our long opening hours.

Some modules can even be studied from home.

It's really easy to fit this course around your other commitments, and our friendly, supportive training team will be there every step of the way to help you.


  • Start any time - no waiting for term to start
  • Study days, evenings and Saturdays, or a blend of these
  • Gain a nationally recognised qualification
  • Instalment plans available
  • Course fee is calculated according to whether you qualify for exemptions for existing skills as well as your choice of elective subjects

Additional entry requirements


Training for employers

This course has been specifically designed for companies training their employees.

Course info


Qualification awarded by the course provider


UK qualification

This course is offered to anyone in the world, but its qualification is only relevant in this country.

Study Hours:

100 hours



Virtual help:

Monday to Friday, in line with centre

View more

Course type:

Online course

Total time for completion:

No time limit

per course

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Course photos

  • Receptionist Diploma by PITMAN-TRAINING HIGH HOLBORN on Hotcourses

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