Performance Management: Foundation

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Course description

Performance Management: Foundation:


Full details of modules and topics covered in this one-day course


This is a one-day training course structured into 8 modules


This intensive one-day workshop is designed to develop practical skills in managing others. It deals with Leadership and management styles, managing performance through motivation, coaching and setting S.M.A.R.T. objectives.


Managers and supervisors, present and aspiring, who want to manage employees in a way that is geared to better results.

MODULE 1: Course Introduction
Knowledge Skills Checklist

MODULE 2: Leadership versus Management
Adairs Top Leadership Qualities

Action Centred Leadership
Management Styles

MODULE 3: Learning
A Definition Of Learning

Some Learning Methods

MODULE 4: Motivation
Herzbergs Theory of Motivation

Motivation Checklist
Motivation From the Front Line

MODULE 5: Performance Management
Skill / Will Matrix

Applying the Skill / Will Matrix
Managing Poor Performance
Overcoming Performance Blockages

MODULE 6: Coaching
What is Coaching?

What is NOT Coaching?
Why Coach?
Who Needs Coaching?
Essential Coaching Skills / Qualities
Differences Between Training and Coaching
Coaching Styles Questionnaire
Questioning Skills
Open Questions Exercise
The G.R.O.W. Approach
G.R.O.W - Some Questions To Ask
A Suggested Coaching Process

MODULE 7: Setting SMART Objectives
Setting Goals

Measurability of Objectives
Defining Standards Exercise

MODULE 8: Your Personal Action Plan

Additional entry requirements

Managers and supervisors, present and aspiring, who want to manage employees in a way that is geared to better results.

Training for employers

This course has been specifically designed for companies training their employees.

Course reference: MTMMEM03 (use this when contacting provider)

Course info
Start Date: No future start dates currently available


Birmingham, B4 7LR, Bristol, BS1 6EA, Leeds, LS1 3BE, London, E1W 1AW, London, SW1H 0HW + 3 more


9:30am - 4:30pm


7 hours


Full time


Certificate of Attendance

From: £358.80

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