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Course description

Negotiation Skills:

A short, practical course on this critical skill.

Negotiation is not just for the boardroom. It is a core skill whether you are dealing with colleagues, clients or suppliers.

This course teaches practical techniques to help you become a better negotiator. It combines the principles and preparation with real-world scenarios to help you put the learning into practice.

What will you get out of it?

Immediate access to a course that covers:

  • Identify your negotiation style (and how to improve it)
  • Plan your negotiations effectively
  • Use constraints and variables to reach an acceptable conclusion for both parties
  • Handle difficult situations (and people)
  • Avoid common negotiation traps
  • Know when not to negotiate – and say NO!
  • See course content for full list

If completed within 12 weeks you will also receive:

  • An ICSA Certificate to show you have completed the course
  • 4 hours credit towards your Continuing Professional Development (CPD)

How it works

The course is available immediately and can be completed on computers or tablets. To qualify for the certificate and CPD time, you must complete it within 12 weeks of purchase.

Course price

£80 + VAT (non-members)
£70 + VAT (ICSA members)
£50 + VAT (ICSA students)

Additional entry requirements

No specific entry requirements needed.

Course info


Certificate of Attendance


UK qualification

This course is offered to anyone in the world, but its qualification is only relevant in this country.

Study Hours:

Variable - to suit the learner


Beginner Intermediate Advanced

Virtual help:

No attendance for this course

Course type:

Online course

Total time for completion:

12 weeks

per course

More info on price: £80 + VAT (non-members) £70 + VAT (ICSA members) £50 + VAT (ICSA students)

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