(5.0)25 reviews
Recent reviews of this course provider

Excellent Course

The course trainer worked at a good pace and didn't move on until we all underst...more

See all reviews
Add to shortlistShortlisted by 12 people


Course description



Course Outline

By the end of this course you will understand:

  • The roles and responsibilities of an effective Manager
  • How to get the best from others by applying effective management techniques
  • How to lead your team to success by being given an insight into recognised Leadership styles
  • How to apply a variety of communication styles when dealing with a range of differing personalities
  • How to motivate teams and individuals and how to drive their performance to deliver outstanding results
  • How to develop the people within your team by delivering feedback effectively and by setting them SMART Objectives
  • Recognised tools and techniques used to understand behaviours and handle any conflict that may emerge amongst members of your team
  • How to drive the productivity of your team by applying effective delegation and time management techniques

Management and Leadership Course

Course Content

  • Defining the Role of the Manager
  • Understanding the difference between Leadership and Management
  • Motivating your people towards success
  • Managing workloads through Effective Delegation
  • Managing Performance and setting Goals and Objectives
  • Delivering Feedback Effectively
  • Holding Difficult Conversations regarding under performance
  • Effective Time Management
  • Getting the most out of Team Meetings
  • Handling Conflict within the team

Delegate Packs

On completion of the course, delegates will receive a delegate pack which includes:

Course workbooks,
Copies of slides
Contact phone number & email address where attendees can receive follow up consultation with the trainer when back in the workplace
Certificate of Attendance

Added Value

The course trainer will work with all delegates to create a practical and personal action plan that can be implemented back in the workplace.

Additional entry requirements

Suitability – Who should attend? This Introduction To Management course will benefit anyone who manages, leads, or supervises a team and who is looking to develop their skill, confidence, knowledge and understanding of how to inspire their team to deliver outstanding results and to be recognised as being an effective leader and role model to others. It is suitable for managers who are carrying out a managerial role but who have not yet received any formal training by means of a formal management course and for those who have recently been appointed to a management position. It is also suitable for managers who are looking for a refresher management course. The course is a very popular choice with team leaders and supervisors from a variety of different backgrounds as it covers all industries and sectors.

Training for employers

This course has been specifically designed for companies training their employees.

Course info
Start Date: Wed 18th September 2019
Sun Mon Tue Wed Thu Fri Sat
Sun Mon Tue Wed Thu Fri Sat


Birmingham, B16 8SJ, London, EC1N 2NQ, Liverpool, L1 1RH, Manchester, M1 3NJ, Leeds, LS1 5NS + 1 more


9:00am - 5:00pm, 9:30am - 5:00pm


1 Day


Part time day, Part-time


Certificate of Attendance

From: £390

Other Leadership courses

Leadership and Management Course

Courtney Associates (Global)

Duration: Variable

Certificate of Attendance

View 1 courses

Summary of all course reviews for Courtney Associates (Global)

25 reviews


Average student ranking

Course reviews

This course currently has no reviews.

Write a review

Course photos

  • MANAGEMENT AND LEADERSHIP COURSE by Courtney Associates (Global) on Hotcourses

Ask a question

Get course info