Level 2 Certificate in Understanding Retail Operations

Eastleigh College View more Retail courses
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Course description

Level 2 Certificate in Understanding Retail Operations:

To complete the level 2 Certificate in Retail Skills, the candidate must achieve a minimum of 24 credits. A minimum of 19 credits must be achieved at level 2 and 8 credits will come from the mandatory unit:
-Work effectively in your retail team
The remaining credits with come from a choice of optional units such as:
-Receive goods and materials into storage in a retail environment
-Keep stock on sale at required levels in a retail environment
-Process customer orders for goods in a retail environment
-Demonstrate products to customers in a retail environment


Once you have enrolled onto the programme you will be assigned an assessor that will visit you in the workplace regularly. They will complete assessment plans and reviews with you to keep you on target. They will support you in the collection of the required evidence needed for your qualification through different assessment methods such as; professional discussion, observations, written questions, verbal questions, witness statements and any assignments.

Career Opportunities:

The Progression Routes for this course are:
- Level 3 Diploma in Retail Knowledge (Management)
-Level 3 Diploma in Retail Skills (Visual Merchandising, Sales Professional)

Progression within work could be progressing to a retail assistant or a retail merchandiser.

Additional entry requirements

There are no formal entry requirements to this qualification other then you need to be in a job role that will allow you to meet the criteria of the qualifications.

Training for employers

This course has been specifically designed for companies training their employees.

Course reference: RETSC2/OPS (use this when contacting provider)

Course info


Qualification awarded by the course provider

Study Hours:

Variable - to suit the learner


Beginner IntermediateAdvanced

Virtual help:

No attendance for this course

Course type:

This is a distance learning course

Total time for completion:

No time limit

per course

More info on price: Fees will apply if you are over 18. You may be eligible for fee support or a loan.

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