Leadership & Management Course - Essential Skills

(5.0)25 reviews
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Excellent Course

The course trainer worked at a good pace and didn't move on until we all underst...more

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Course description

Leadership & Management Course - Essential Skills:


This Essential Skills For Supervisors and Team Leaderscourse is designed to help new managers or supervisors understand the key skills and responsibilities that are required in first line management. By using a blend of theory and practice, the course looks at a combination of skills and behaviours that are associated with “management” and “leadership” and is designed to increase your confidence and to provide you with the essential knowledge and toolkit of skills to work with confidence in this challenging, but very rewarding area. The 2 days are intensive and cover a lot of relevant material on the key areas of Leadership and Supervision. You will leave the course feeling motivated, inspired and ready to tackle the challenges of leading your team with boosted confidence and vigour.


  • Defining the Role of the Suervisor and Team Leader
  • Understanding the Skills, Attributes and Qualities of an effective leader
  • Establishing your credibility and authority as a supervisor/team leader
  • Acquiring a range of Leadership Styles to suit different situations
  • Motivating your people towards success
  • Handling difficult people and difficult situations – Conflict Management
  • Managing workloads through effective Delegation
  • Organising yourself and others through effective Time Management
  • Communicating effectively with a range of personalities
  • Acquiring the essential skill of Delivering Feedback effectively
  • Managing difficult personalities and behaviours within your team
  • Coaching individuals and conducting one to one meetings
  • Managing the performance of your people and setting SMART Objectives
  • Getting the most from your team meetings

By the end of this course you will understand:

  • The Roles and Responsibilities of an effective team leader
  • how to lead your team to success by being given an insight into recognised Leadership Styles
  • how to apply a variety of Communication Styles when dealing with a range of differing personalities
  • how to Motivate teams and individuals and how to drive their performance to deliver outstanding results
  • how to Develop the people within your team by delivering feedback effectively and by setting them SMART Objectives
  • recognise the tools and techniques used to understand behaviours and handle any Conflict that may emerge amongst members of your team
  • how to drive the productivity of your team by applying effective Delegation and Time Management techniques

Additional entry requirements

WHO SHOULD ATTEND - SUITABILITY? This course will benefit anyone who manages, leads, or supervises a team and who is looking to develop their skill, confidence, knowledge and understanding of how to inspire their team to deliver outstanding results and to be recognised as being an effective leader and role model to others. The course is a very popular choice with team leaders and supervisors from a variety of different backgrounds as it covers all industries and sectors. It is suitable for those managers/supervisors who are new to the role and it can equally act as a refresher to those who are experienced but are looking for new ideas and inspiration of how to lead their teams effectively by improving efficiency and increasing productivity.

Training for employers

This course has been specifically designed for companies training their employees.

Course info
Start Date: Tue 07th May 2019
MAY 2019
Sun Mon Tue Wed Thu Fri Sat
JUNE 2019
Sun Mon Tue Wed Thu Fri Sat


Birmingham, B16 8SJ, London, EC1N 2NQ, Liverpool, L1 1RH, Manchester, M1 3NJ, Leeds, LS1 5NS + 1 more


9:00am - 5:00pm, 9:30am - 5:00pm


2 days


Full time


Certificate of Attendance

From: £720

Other Leadership courses


Courtney Associates (Global)

Duration: Variable


Certificate of Attendance

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Summary of all course reviews for Courtney Associates (Global)

25 reviews


Average student ranking

Reviews of this course


Excellent Course. Very knowledgeable trainer.
5 5
by Jane - January 2015

The course was excellent and the trainer was very friendly and knowledgeable. Tom was very specific in identifying what issues we had and provided several ways in which to try and overcome them.

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Great course, trainer Tom really knows his stuff
5 5
by Lynne - January 2015

Excellent course ? Tom really knows his stuff. I would recommend this to leaders of any teams and not just to ?team leaders?. The small group scenario (2 delegates) was great as I really feel that I participated.

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Please note reviews of Leadership & Management Course - Essential Skills are the subjective opinions of Hotcourses members and not of Hotcourses Ltd.

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