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Knowledge Management

(5.0)1 review
Recent reviews of this course provider

Fantastic course with an exceptional trainer

The course was all I had hoped for and more - we booked an in house course for a...more

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https://www.hotcourses.com/courses-by-subject/Knowledge-Management-courses/56595900/

Course description

Knowledge Management:

Understanding how to manage the knowledge within your organization is the key to business success. Mismanagement of organizational knowledge comes with a price: frustrated employees, angry customers, and decreased productivity. All of these things can affect a business’ bottom line. The purpose behind knowledge management is to help us bridge organizational gaps and to use our greatest asset (our knowledge) to take our business performance to the next level. The theory of knowledge management has emerged to help us harness and enhance both the individual and collective brain power of our businesses. This course will introduce you to knowledge management tips, techniques, and proven processes.

What Will Students Learn?

  • Define knowledge and knowledge management.
  • Explain the difference between explicit and tacit knowledge.
  • Identify various knowledge management theoretical models.
  • Explain how a properly implemented knowledge management program can improve efficiency.
  • Describe the steps for employing a new knowledge management program in an organization.
  • Identify the required components for implementing a knowledge management framework within an organization.

What Topics are Covered?

  • Definitions of knowledge management, tacit knowledge, explicit knowledge, and KMBOK
  • The business case for knowledge management
  • The knowledge management mix
  • The knowledge management framework
  • Knowledge management models
  • The knowledge management toolkit
  • Implementing knowledge management initiatives
  • Designing a chief knowledge officer position
  • Case studies and success stories

Additional entry requirements

Open to all

Training for employers

This course has been specifically designed for companies training their employees.

Course reference: CSC017 (use this when contacting provider)

Course info

Location:

You study this on your computer

Time:

Any time

Duration:

By arrangement

Attendance:

Distance without attendance , Online

Qualification:

Qualification awarded by the course provider

Level:

Beginner Intermediate Advanced

From: £39

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Summary of all course reviews for Churchill Square Training & Development Ltd

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Average student ranking

Reviews of other courses at Churchill Square Training & Development Ltd

churchill-square-consulting-ltd

Fantastic course with an exceptional trainer
5 5
Hotcourses
by Rob - May 2019

The course was all I had hoped for and more - we booked an in house course for a group of our buyers and the course content was tailored to exactly what we wanted. We had a great balance of theory and also plenty of interactive activities that made the day really worthwhile.

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