This receptionist training course is specially designed for hospitality (hotel) industry and it covers key requirements to fulfil by the hotel receptionist. This study pack develops your skills in customer service, Telephone handling, switchboard, Database management, Booking/Reservation, Microsoft Word & Excel and Meeting & accommodation arrangement and etc.
This training course allows you to enhance your receptionist skills in hospitality (hotel) industry and prove to employers and recruiters that you’re able to provide reception, switchboard, telephonist and clerical duties of the hospitality (hotel) industry to the highest standards.
Our online programme is well designed that you feel same as you are in the classroom. This course is comprised of professionally narrated e-Learning modules, interactive quizzes, tests and exams. All delivered through a system that you will have access to 24 hours a day, 7 days a week in 365 days (12 months). Effective support service, and study materials including step by step guided tutorial videos build your confidence to study well and guide you to secure your qualification.
This online Professional Receptionist Training course is covered 25 guided learning hours and you will study following topics areas are listed under the course curriculum.
Practice good telephone skills
Managing database and company files
Booking or Reservation procedure
Deal effectively with security and safety issues
Successful Meetings & Minutes
Microsoft Excel Tutorial
MS PowerPoint Tips
MS Word Tips & Tricks
Method of Assessment:
At the end of the course learners will also take an online multiple choice assessment test. This online multiple choice test is marked automatically so you will receive an instant grade and know whether you have passed the course.
Successfully candidates receive a Certificate in Hotel Receptionist Training.
Why Choose Us?
Who is this course for?
You can start your employment as a hotel receptionist/Switchboard operator/Telephonist and you move up as front desk supervisor and manager. As this is very important figure for organisation in hospitality industry you can work for high profile organisation with your experience.
Learners should be ages 16 or over to undertake the qualification. Basic understanding of English language and literacy are required to attend this course. There is no experience or previous qualifications required for enrolment on this course. It is available to all students, of all academic backgrounds.
Qualification awarded by the course provider
This course is offered to anyone in the world, but its qualification is only relevant in this country.
Beginner Intermediate Advanced
No attendance for this course
Total time for completion:
£249 ( 90% off )
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Reception Academy(London – E1 7NJ)