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Employee Dispute Resolution: Mediation through Peer Review

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https://www.hotcourses.com/courses-by-subject/Employee-Dispute-Resolution-Mediation-through-Peer-Review-courses/56595974/

Course description

Employee Dispute Resolution: Mediation through Peer Review:

Have you ever been in a workplace situation where a supervisor has made a decision that you didn’t agree with? Did you wish that you could ask someone else what they thought of the decision; whether they would have done the same thing? The peer review process offers employees just that chance, using a formalised procedure to ask, consider, and resolve just these sorts of questions. This course will teach you everything you need to know about employee dispute resolution through mediation.

What Will Students Learn?

  • What the peer review process is
  • A process for employees to file grievances and for management to respond
  • How to choose a facilitator and panel
  • What is involved in the hearing process, from preliminary meetings to the hearing, and the decision process
  • What responsibilities and powers a panel should have
  • How to apply professional questioning and probing techniques
  • Why peer review panels fail and how to avoid those pitfalls

What Topics are Covered?

  • What is peer review?
  • Initiating the process
  • The peer review panel
  • Asking questions
  • The peer review process
  • Panel walk through
  • Why does the process fail?

We currently offer different delivery methods, eLearning, distance learning and instructor led onsite courses for up to 15 participants.

Additional entry requirements

Open to all

Training for employers

This course has been specifically designed for companies training their employees.

Course reference: CSC054 (use this when contacting provider)

Course info
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Location:

Portsmouth, PO3 5EJ, This is a distance learning course

Time:

Any time, During the day

Duration:

By arrangement

Attendance:

Customised to suit your needs, Distance without attendance , Online

Qualification:

Qualification awarded by the course provider

Level:

Beginner Intermediate Advanced

From: £39

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