Spend an hour with Dawn in the Dealing with Difficult People tutorial, and you’ll know exactly what to say and do to defuse volatile situations and bring out the best in people, no matter how difficult they are.
Learning with Study 365 has many advantages. The course material is delivered straight to you and can be adapted to fit in with your lifestyle. It is created by experts within the industry, meaning you are receiving accurate information, which is up-to-date and easy to understand.
This course is comprised of the following modules:
From the day you purchase the course, you will have 12 months access to the online study platform. As the course is self-paced you can decide how fast or slow the training goes, and are able to complete the course in stages, revisiting the training at any time.
At the end of the course, you will have one assignment to be submitted (you need a mark of 65% to pass) and you can submit the assignment at any time. You will only need to pay £19 for assessment and certification when you submit the assignment. You will receive the results within 72 hours of submittal, and will be sent a certificate in 7-14 days if you have successfully passed.
Successful candidates will be awarded a certificate for Dealing with Difficult People.
By enrolling in this course, you’ll get:
Learners must be age 16 or over and should have a basic understanding of the English Language, numeracy, literacy, and ICT.
This course has been specifically designed for companies training their employees.
Non-accredited external qualification
This course is offered to anyone in the world, but its qualification is only relevant in this country.
Beginner Intermediate Advanced
Please feel free to contact us if you
Total time for completion:
£149 ( 81% off )
eTrain London(UNITED KINGDOM)
Oplex Careers(UNITED KINGDOM)
Churchill Square Training & Development Ltd(UNITED KINGDOM)