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Customer Service

GRIFFIN COLLEGE
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https://www.hotcourses.com/courses-by-subject/Customer-Service-courses/56722588/

Course description

Customer Service:

This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more

Approved by CPD

Additional entry requirements

None - open entry

Awarding body

CPD

Training for employers

This course has been specifically designed for companies training their employees.

Course info

Qualification:

Non-accredited external qualification

UK

UK qualification

This course is offered to anyone in the world, but its qualification is only relevant in this country.

Study Hours:

Variable - to suit the learner

Virtual help:

No attendance for this course

Course type:

Online course

Total time for completion:

No time limit

£49
per course

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