This course will start by making it very clear exactly what we mean by customer service, and why it’s so vital. It then goes into detail about the goals of great customer service, communication skills both verbal and non-verbal, discovering and understanding customer needs and much more
Approved by CPD
None - open entry
This course has been specifically designed for companies training their employees.
Non-accredited external qualification
This course is offered to anyone in the world, but its qualification is only relevant in this country.
Variable - to suit the learner
No attendance for this course
Total time for completion:
No time limit
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