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Customer Service - Level 3

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https://www.hotcourses.com/courses-by-subject/Customer-Service-Level-3-courses/57597614/

Course description

Customer Service - Level 3:

This qualification is designed for people who are employed in a customer service role and have a supervisory aspect to their job. Learners will have autonomy over decisions made and may have referrals made to them from other customer service operatives for clarification.

Progression

You could progress on to Customer Service or Business and Administration Level 4 course as well as our range of management qualifications from the Chartered Institute of Management.

This qualification is designed for people who are employed in a customer service role and have a supervisory aspect to their job. You will have autonomy over decisions made and may have referrals made to them from other customer service operatives for clarification.
Have agreement from your employer to allow an assessor to visit you in the workplace.
Have a minimum of 3 months’ experience in a customer service environment.
Be working a minimum of 15 hours a week.

Additional entry requirements

You must have a minimum of Level 2 Literacy. There are no pre-requisite qualifications for this course however Distance Learning isn't for everyone. If at your induction we feel that this mode of study may not be quite right for you, we will help you find one that is.

Course info

Qualification:

NVQ Level 3 and relevant components

Study Hours:

Variable - to suit the learner

Level:

BeginnerIntermediate Advanced

Virtual help:

No attendance for this course

Course type:

This is a distance learning course

Total time for completion:

No time limit

£700
per course

Other Customer Service training courses

Customer Service - NVQ Level 2

New College Swindon

Duration: Variable - to suit the learner

Intermediate

NVQ and relevant components

Customer Service Level 2 Certificate

New College Swindon

Duration: Variable - to suit the learner

Intermediate

Course Provider Diploma/Certificate/Award

View 6 courses

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