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Communication skills

(5.0)4 reviews
Recent reviews of this course provider

Great course

Really enjoyed this section and a real eye opener as to what stafff really value...more

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https://www.hotcourses.com/courses-by-subject/Communication-skills-courses/56732004/

Course description

Communication skills:

This cost effective, enjoyable, interactive workshop will increase all delegates' understanding of the importance of every interaction with a work colleague. This will help your team work well together and improve your business results.

The day will be a mixture of theory, discussion and practical exercises.

We offer a great guarantee. You'll be happy or we won't invoice you.

Although this course can be customised to suit your requirements, it would often cover the following areas:

  • What do you expect from your colleagues?
  • So what do your colleagues expect?
  • The difference between face to face and telephone communication
  • Guidelines for excellent telephone behavior
  • Building relationships with your colleagues
  • Developing your questioning and listening skills
  • Managing your time
  • Writing emails
  • Taking messages
  • Hints and tips

The price of this course includes:

  • Planning
  • Preparation
  • Design
  • Delivery
  • Feedback
  • Phone support
  • Training packs
  • Certificate
  • Expenses
  • Free customer care business guide

The cost of the venue is not included

We will, of course, run the course at a time and venue to suit you and your business.

This enjoyable interactive workshop will increase all delegatesäó» understanding of the importance of every interaction with a work colleague. If you're not completely satisfied, you wont be invoiced.

Additional entry requirements

There are no entry requirements for this course.

Training for employers

This course has been specifically designed for companies training their employees.

Course reference: 56326082 (use this when contacting provider)

Course info

Location:

Can be taught anywhere in Aberdeen, Altrincham, Bakewell, Bangor, Barnsley + 89 more

Time:

During the day or In the evening

Duration:

By arrangement

Attendance:

Customised to suit your needs

Qualification:

Certificate of Attendance

From: £500

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