C&G Level 2 Diploma in Travel & Tourism (4976-04) & Level 2 Certificate in Introduction to Cabin Crew (4883-02)

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Course description

C&G Level 2 Diploma in Travel & Tourism (4976-04) & Level 2 Certificate in Introduction to Cabin Crew (4883-02):

This course is suitable for students who would like to gain employment in the airline industry or enhance their studies in travel and tourism. It provides an additional qualification for students wishing to work as cabin crew.

Course Content

City & Guilds Level 2 Diploma in Travel & Tourism (4876-26)

Course units include:

Customer service and selling skills for travel and tourism
Promotional activities for travel and tourism
Meet and greet services
UK travel and tourism destinations
Worldwide travel and tourism destinations.

City & Guilds Level 2 Certificate in Introduction to Cabin Crew (4883-02)

Course units include:

Airline health, safety & security
Aircraft emergency situations
Dealing with passengers on board an aircraft
Cabin service and selling techniques
Making passenger announcements on board an aircraft.

Study Methods

Lectures, workshops, group work, visiting speakers, practical sessions and outside visits to provide students with a realistic view of the industry. This will also involve an overseas residential trip. You will also undertake a one week work placement within the travel industry.

How is the course assessed

The course is assessed through written reports, online tests, role plays and other practical activities.

Students must pass ALL UNITS in order to gain overall achievement on the course.

Where next - Further Studies

BTEC Level 390 credit Diploma/Extended Diploma course in Travel & Tourism or C&G Level 3 course in Travel & Tourism.

Where next - Job Opportunities

You will be in a strong position to gain employment as cabin crew and many of our past students are now working as cabin crew for a variety of airlines

Additional entry requirements

5 GCSEs grade D (grade 3) or above including English, or a relevant Level 1 course at distinction grade, plus a good school report/reference. If you do not have formal qualifications but have appropriate experience, you will be accepted on the basis of a successful interview.

Awarding body

City & Guilds

Course reference: C2DTTF (use this when contacting provider)

Course info
Start Date: Sun 01st September 2019
Sun Mon Tue Wed Thu Fri Sat


Hillingdon, UB8 1NQ


1 year


Full time


Nationally recognised qualification


Beginner IntermediateAdvanced

This course might be free

Other Cabin Crew training courses

Work as Cabin Crew & World Host Customer Service


Duration: 6 weeks


Other regulated/accredited qualification

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