Hospitality and event management is a diverse sector that is always on the lookout for young people with the right personality and skillset. Get qualified and prepare yourself for a career full of ever-changing opportunity.
What will I study?
Hospitality and event management begins with an initial enquiry from a customer right through to the day when you will hand over to the operations team to run the event. As part of a team it will be your job to make sure your client’s needs are met and that their event is a success.
Developing these skills through a focus on topics including:
The hospitality industry - know and understand the current structure of the hospitality industry, staffing in the hospitality industry and recent developments affecting hospitality
Financial control in hospitality - gain an understanding of various forms of finance and taxation available to UK business in the hospitality sector. Learn how procurement issues and strategies contribute to the achievement of commercial objectives through purchasing power
The principles of supervising customer service - gain an understanding on how to deal with customer requirements and expectations, and how to provide customer service within business to meet required standards
Performance in hospitality - gain in-depth knowledge of how to supervise customer service performance in the hospitality sector
Planning and managing a hospitality event - gain knowledge of characteristics of events in the hospitality industry and gain skills to produce a proposal for an event from a client brief, plan, stage and review events
Marketing - understand the key concepts of marketing in a services industry context and the marketing cycle
GEM & GAP
There will be opportunities to improve your English and maths and take part in GAP work placements to develop the skills employers are looking for.
What can I do next?
You could begin work straight away and join this vast growing sector or progress to higher-level qualifications in Hospitality and Event Management, including advanced apprenticeships.
4 GCSES (A*-C/9-4) including English or maths, or a relevant Level 2 qualification. You will also be invited to a Course Introduction Meeting.
Watford, WD17 3EZ
More info: There are no course fees for students under the age of 19. For students who are aged above 19, fee may be payable. Price may vary depending on individual circumstances.
West Herts College
Duration: 1 year
Great Tutor- well structured and fun lessons with a lot of practice time
This course has been very insightful and an overall fun experience. Our Tutor Zahra is really good and has helped to developed our understanding of BSL over the duration of the course. I would definitely recommend that anyone interested in learning BSL apply for this course!
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