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Assertiveness Training

(5.0)25 reviews
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https://www.hotcourses.com/courses-by-subject/Assertiveness-Training-courses/55343528/

Course description

Assertiveness Training:

ASSERTIVENESS AT WORK MASTERCLASS - 1 DAY COURSE

Do you sometimes wish that you could come over as being cool, calm, confident and in control in a variety of work and non-workplace situations? Do you sometimes feel that life takes control of you rather than the other way around? This 1 day Masterclass will provide you with the necessary skills for you to take charge of both your work and personal life and will allow you to be both "firm but fair" with people you come into contact with. It will equip you with the necessary skills to be confident and assertive in your behaviour, rather than being seen to be challenging and aggressive. Equally, adopting a timid approach in the workplace can prevent you from realising your true potential and can mean that you are often overshadowed by others. This programme will teach you how to say “no” assertively and will enable you to confidently put your views and opinions across in a range of formal and informal forums and situations.

SUITABILITY - WHO SHOULD ATTEND?

This practical 1 day workshop is for anyone who is looking to improve the way they are perceived by others in terms of how they assert themselves both in the workplace and at home. Whether you have difficulty saying “no” to others which results in you taking on too much work, or whether you come across as being rude or aggressive, this course will give you the necessary tools to assert yourself in a positive way, and with confidence.

COURSE CONTENT

The following key areas would be covered during this training:

• Defining what is meant by assertiveness and assertive behaviour
• The differences between assertive and aggressive behaviour
• Demonstrating an assertive image in the hearts and minds of others
• Understanding and asserting your rights in the workplace
• Understanding why some people are assertive and some are not
• Understanding and overcoming the fears and barriers to becoming assertive
• Learning how to say 'No!'
• Learning practical tips on how to become more assertive
• The verbal & non verbal skills of assertiveness
• How listening, questioning and feedback skills can improve the impact of assertiveness
• Adapting assertiveness skills to different people and different situations

Additional entry requirements

This practical 1 day workshop is for anyone who is looking to improve the way they are perceived by others in terms of how they assert themselves both in the workplace and at home. Whether you have difficulty saying “no” to others which results in you taking on too much work, or whether you come across as being rude or aggressive, this course will give you the necessary tools to assert yourself in a positive way, and with confidence.

Training for employers

This course has been specifically designed for companies training their employees.

Course info
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START DATES
JUNE 2019
Sun Mon Tue Wed Thu Fri Sat
JULY 2019
Sun Mon Tue Wed Thu Fri Sat

Location:

Birmingham, B3 3QR, London, EC1N 2NQ, Liverpool, L1 1RH, Manchester, M1 3NJ, Leeds, LS1 5NS + 1 more

Time:

9:00am - 4:30pm, 9:00am - 5:00pm, 9:30am - 5:00pm

Duration:

1 day

Attendance:

Full time

Qualification:

Certificate of Attendance

From: £290.70

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