Applied Customer Experience (Evening Course - 8 weeks)

Pearson Business School
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Course description

Applied Customer Experience (Evening Course - 8 weeks):

Propel your customer experience career and achieve better results in your business

If you work in a customer focused role and you're looking to gain an award employers will recognise, our part-time Applied Customer Experience course could be ideal for you.

Why we've developed a course in Applied Customer Experience

We want to help more people create really good customer experiences and, as a result, see themselves develop their career in the subject. To achieve this, we've designed a course that you can take seriously. It blends robust academic studies, insight delivered by senior customer experience practitioners and immersive sessions with behavioural scientists and psychologists to really get you thinking.

What's more, because this is an applied course we'll be designing additional course material for you to ensure that you achieve what you set out to learn and that this is applicable to your place of work or career aspirations.

For the award on this programme you'll work on an assessment of your choice together with the course leader. On passing this assignment you'll receive a Pearson Business School Professional Certificate, demonstrating your expertise to employers.

Additional entry requirements

Aged 18 or over and a good understanding of written and spoken English

Training for employers

This course has been specifically designed for companies training their employees.

Course info
Start Date: Wed 11th September 2019
Sun Mon Tue Wed Thu Fri Sat


London, WC1V 7BH


8 weeks


Part time evening


Qualification awarded by the course provider



From: £1,300

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