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How to become a Civil Service Clerk

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What does a Civil Service Clerk do?

Civil servants work for government departments and agencies carrying out the policies of the government, doing research, advising members of the government and providing services to the public. The job varies because the activities of the different departments are very varied but administrative staff are usually responsible for keeping records, dealing with the public, assessing charges, grants and allowances. Civil service clerical staff are known as administrative assistants. Their job may include sorting and filing papers, using computers to keep records, dealing with enquiries either face to face, on the telephone or by post

What's the working environment like working as a Civil Service Clerk?

20% of civil servants work in London where most of the headquarters of the departments are, and the rest are in regional offices throughout the country. They are office based and work normal office hours.

What does it take to become a Civil Service Clerk?

The ability to work as part of a team is essential for civil servants. They need to be able to communicate well with colleagues and the public in writing, face to face and on the telephone. They should have a good standard of numeracy and literacy, a methodical approach to tasks and pay attention to details. Tact, diplomacy and discretion are needed when dealing with sensitive issues or confidential information. IT skills will be useful.

Civil Service Clerk Career Opportunities

Further information

If you would like to know anything about Civil Service Clerk that does not appear on Hotcourses, further information can be found below.

Graduate and Schools Liaison Branch
Publicity & Marketing Officer
Cabinet Office
Office of Public Services
Room 127/2
Horse Guards Road

Tel: 020 7270 5697

Facts and Stats:

  • The Ministry of Defence is British Industry''s largest single customer
  • Every year, civil servants are responsible for public spending of around £300bn
  • If every MP turned up at the chambers of the House of Commons at the same time, there would not be enough seats for them all to sit down

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