Ambulance care assistants, also known as patient care
services in Northern Ireland, transport non-emergency
patients to and from hospital for pre-arranged
appointments. Working in the Patient Transport Service,
they help patients in and out of the ambulance and take
them to their appointment. Afterwards the patient is
driven back to their home, and the care assistant will
ensure they are settled in before leaving.
Many of the people care assistants deal with are frail, elderly, physically disabled or have mental health problems. They are likely to be worried and nervous and need to be treated with kindness and patience.
Throughout the working day staff are in regular contact with the control room.
Ambulance personnel in the NHS work 39 hours a week.
Unsocial hours may be required to meet the needs of
the service. Part-time positions are available.
A great deal of time is spent out on the road. This work involves a lot of heavy lifting, carrying and bending. Ambulance care assistants are responsible for the routine maintenance of their vehicle and its equipment.
As an ambulance care assistant, you will need:
Most ambulance personnel are trained by and work for
the NHS, although there are some opportunities to train
and work in the armed forces.
There are some openings for NHS trained staff with private ambulance services, run by private hospitals or large firms with their own on-site ambulance service.
assistants progress to other roles within the ambulance
service such as ambulance technician and paramedic;
see relevant job profiles. Opportunities may also exist
within departments such as training, personnel, health
and safety, and operations management.
Employment in the ambulance service is generally stable. In order to find a post, applicants may need to relocate.
If you would like to know anything about Ambulance Care Assistant that does not appear on Hotcourses, further information can be found below.
The Ambulance Service Association
157-168 Blackfriars Road
Tel: 020 7928 9620