Health service managers are responsible for making sure the hospital, or health organisation that employs them, runs efficiently and effectively. This includes making best use of its facilities, finance and employees, to ensure the best possible service is provided to patients and other users.
Managers may specialise in certain areas of work such as personnel, finance, information technology and marketing; or the role may be more general and involve managing a particular section or department.
Duties may include:
Although the official working week for health service managers is 37 hours a week, the job is quite pressurised and they often work more than this. In a hospital with a 24-hour service, managers may be required to work a shift system. Senior managers may be on-call on a rota basis for any out-of-hours emergencies that occur. Flexible hours and job share arrangements are sometimes possible and are being encouraged. Part-time work is not common at management level.
Managers are mainly office-based. Some travel may be required, for example, to attend meetings, training courses and conferences.
To be a health service manager, you should:
Opportunities are available for health service managers within the NHS and private hospitals.
Managers may be employed by a hospital trust which provides services directly to patients or in a health authority that plans strategic directions in health care. There are also some opportunities in larger GP practices and in Primary Care Trusts, which commission local services.
It is expected that job opportunities may decrease in the future, due to mergers between hospitals and flatter management structures within NHS organisations.
On completion of the Finance Management Scheme or the General Management Scheme, progression to senior management positions is likely.
It may be possible to obtain employment abroad.
If you would like to know anything about Health Service Manager that does not appear on Hotcourses, further information can be found below.
Institute of Healthcare Management
18-21 Morley St
Tel: 020 7881 9235