IT Trainer Careers

How to become IT Trainer

What does a IT Trainer do?

IT trainers design, deliver and manage information and communications technology (ICT) training courses. They work with clients from different backgrounds and different levels of ability ranging from beginners to advanced. Trainers work for colleges, training companies, voluntary groups and on a self-employed basis. They also work in the training and development departments of larger companies and public sector organisations.

Training generally fall into two categories: desktop software applications – word processing, databases, spreadsheets, internet and email, presentations and desktop publishing; and technical areas, such as programming, web design, networking and PC maintenance. IT trainers usually specialise in one or the other, although it is possible, with sufficient expertise, to cover both fields.

The work varies according to the structure of the employing organisation, the client group, whether they are self-employed, and any specialist skills they have. It could involve training a first-time user in computer basics on a one-to-one basis, or training a group of payroll staff in a company's bespoke accounts and payments package.

Typical duties include:
  • assessing clients' training needs and agreeing learning outcomes
  • designing new programmes or customising existing courses to meet those outcomes
  • preparing the learning environment and resources
  • delivering programmes to clients
  • evaluating the effectiveness of the training and course outcomes
  • dealing with administrative records.

IT trainers working for a training and development department of a company or organisation will be expected to identify employee skills gaps, and design and deliver programmes which help the organisation meet its current and future business needs.

A great deal of training is now available online, so trainers may be involved in supporting learners in a virtual learning environment (VLE). See the profile for Online Tutor in the Education and Training family. If working for a college, adult education service or library, there may be an element of outreach work to attract new learners to training courses.

What's the working environment like working as a IT Trainer?

Full-time trainers usually work a 37- to 40-hour week, Monday to Friday, but may need to work evenings or weekends to meet client requirements. Part-time work is widely available.

IT trainers work in classroom environments, in training centres and offices, colleges, libraries or sometimes at a client’s home. If working for a commercial training company, trainers are likely to have to travel both locally, regionally and nationally.

A driving licence is helpful, particularly if travelling between training centres, clients or offices.

What does it take to become a IT Trainer?

To be an IT trainer you should:

  • have an up-to- date knowledge of common IT applications and systems
  • be willing to keep yourself informed of new developments in IT
  • have good oral and written communication skills
  • have good planning, training and presentation skills
  • be confident in delivery to individuals and groups
  • be able to tailor and pace training to client needs and knowledge
  • be organised and punctual
  • have good analytical skills
  • be energetic and able to motivate learners
  • be aware of accessibility issues for disabled users
  • be patient and understand the anxieties of people with little knowledge of computing.

Knowledge of minority languages may be required, depending on the client group.

IT Trainer Career Opportunities

There is a growing demand for IT trainers. Large organisations with their own IT departments employ their own trainers and there are many other opportunities for IT trainers with software providers. There are several government initiatives aimed at raising the level of IT literacy within the UK, taking place in further and adult education colleges, libraries and training companies, thus increasing demand for qualified trainers. IT trainers can also be self-employed.

Progression can be to senior trainer, departmental manager or area training coordinator. For freelance work, training consultancy or technical authorship may be an option.

Moving between organisations is generally quite common in IT work. IT trainers can also move into different types of IT work, depending on their skills, or develop their training skills to include other business-related subjects.

Further information

If you would like to know anything about IT Trainer that does not appear on Hotcourses, further information can be found below.

e-skills UK
1 Castle Lane

CLAiT 2006



Microsoft UK



Institute of IT Training
Institute House
University of Warwick Science Park
Tel: 024 7641 8128

Joint Examining Board (JEB)
30A Dyer Street
Tel: 01285 641747

The Computer Technology Industry Association(CompTIA)

Novell UK

Cisco Systems (UK and Ireland)

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