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What do you want to learn?
From£238.80

Course Content • What is coaching all about? • What is the difference between coaching and other kinds of instructional methods? • How should you sequence your coaching? What should you talk...more

Duration: Variable

Intermediate

NVQ and relevant components

From£238.80

Full time
From£238.80

Course Content Understand the purpose and various types of minutes Writing styles and what to avoid Working in partnership with the Chair Using the agenda in practice Improving your...more

Duration: Variable

Certificate of Attendance

From£238.80

Course Content • Keyboards • Function keys • Desktop Screen • Windows explore • Filing structure • How to save files • Where to save files • Mouse. Point click ...more

Duration: Variable

Beginner

Certificate of Attendance

From£180
From£118.80

Course Content • What is confidence and self esteem? • Why they are important? • Ways to raise confidence • Strategies for success • Positive body language • How to challenge self...more

Duration: Variable

Intermediate

Certificate of Attendance

From£118.80
From£118.80

Course Content Assertive behaviour and why it is important 3 basic behavioural styles Can behaviour change? Choosing assertive words carefully Body Language and signals Stop signs and...more

Duration: Variable

Certificate of Attendance

From£118.80
From£238.80

Course Content • What kind of interviews exist? • What are the systematic differences between various interview types? • What are the main pre-interview stages? • What are pre-interview...more

Duration: Variable

Intermediate

Certificate of Attendance

From£238.80

Full time
From£238.80

Course Content • Recognise the key features and context of the Data protection Act 1998. • Understand the legal and practical aspects of document management policies • Gain an overview of the...more

Duration: Variable

Intermediate

Certificate of Attendance

From£238.80
From£238.80

Course Content • Defining Leadership • Leadership Styles and application • Developing a vision • The supervisor’s role within the organisation • The responsibility and authority of a...more

Duration: Variable

Intermediate

Certificate of Attendance

From£238.80
From£238.80

Course Content • Why good business letter writing is essential • Identify which method of communication will be most suitable in any given situation • Plan the content of the letter...more

Duration: Variable

Intermediate

Certificate of Attendance

From£238.80
From£238.80

Course Content • What is a project? • Project Control • Planning a Project • Starting the Program • The MS Project working screen • Opening an Existing Project File •...more

Duration: Variable

Beginner

Certificate of Attendance

From£238.80

The qualifications cover the following topics: • The process of manual handling in the workplace • Manual handling injuries and the activities which cause them • Manual handling assessment and...more

Duration: Variable

Intermediate

NVQ and relevant components

From£150

The Qualification covers the following topics: • Legislation • Health • Safety • Welfare • Hygiene awareness • Hygiene hazards • Personal hygiene • Cleaning Provides employees...more

Duration: Variable

Intermediate

NVQ and relevant components

From£150

Full time
From£118.80

Course Content • What is meant by “Communication?” • Recognising barriers • Language – the use of words • The effects of attitudes • Structure and planning • Paragraphs •...more

Duration: Variable

Intermediate

Certificate of Attendance

From£118.80

Section One: Understanding Finance • Understand the significance of finance to the organisation • Understand what is meant by finance in the context of a business environment •...more

Duration: 1 day

Intermediate

Certificate of Attendance

From£210
From£238.80

Course Content • Questioning techniques • Opening questions • Questions to establish a need • Committal & tie downs • Benefit selling • Closing the sale • Recognising buying...more

Duration: Variable

Intermediate

Certificate of Attendance

From£238.80
From£238.80

Course Content Identify your own preferred influencing style Use it to encourage people to change their behaviour Preparing for a negotiation Developing a negotiation and influencing...more

Duration: Variable

Certificate of Attendance

From£238.80
From£150

The qualifications cover the following topics: • The process of manual handling in the workplace • Manual handling injuries and the activities which cause them • Manual handling assessment and...more

Duration: Variable

Intermediate

Certificate of Attendance

From£150

Full time
From£238.80

Course Content What is stress • What is the impact of stress at individual or organisational level • Recognising the signs and symptoms of stress • Coping mechanisms • What are the myths...more

Duration: Variable

Certificate of Attendance

From£238.80

Syllabus * Roles and Responsibilities * First Aid Incidents * Unconscious Casualties * Cardiopulmonary Resuscitation * Choking * Bleeding * Shock * Minor Injuries ...more

Duration: Variable

Intermediate

NVQ and relevant components

From£150

Full time
From£238.80

Course Content • Aspects of compliance and the cost of absence • Impact of poor attendance and how to effectively manage absence • Best practice for dealing with long term & short term...more

Duration: Variable

Intermediate

Certificate of Attendance

From£238.80
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