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Full time
From£540 Instant book

Credit Control. The aim of this course is to provide managers with an awareness and basic understanding of credit control methods and techniques. It aims to enable managers to be more effective in...more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book
From£540 Instant book

Mounting work pressures, too little time, keeping your knowledge base up-to-date, checking out the competition: we all have to find a way of dealing with todays tidal wave of information. One highly...more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book
From£1,080 Instant book

This course is designed for those who need a practical hands-on approach to managing projects, without it getting heavy. It covers all aspects of a project's life cycle, from the project start-up...more

Duration: Variable

Intermediate

Certificate of Attendance

From£1,080 Instant book
From£540 Instant book

A highly practical and inspirational course on how to green your office by understanding the environmental impact you have and the huge difference you can make. Introduction to Green Office Management...more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book
From£540 Instant book

After defining Sales Management, this course investigates how to establish a marketing strategy, looking at the sales & marketing tools available and how best to exploit them to maximise sales & profit....more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book
From£540 Instant book

An old saying, but true: > Do what youve always done and youll get what youve always got! Have you ever felt that: you have not really understood what is expected of you? you spend more and more time in...more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book
From£468 Instant book

Negotiating to a satisfactory close. A crucial part of the sales process is the negotiation phase, and it is poor negotiating skills that most often lead to lost sales or a failure to maximise the...more

Duration: Variable

Beginner

Certificate of Attendance

From£468 Instant book
From£540 Instant book

Managing effective meetings. All too often time and effort is wasted by calling and attending meetings which are not well prepared, have no clear purpose and where attendees fail to participate in making...more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book

With so many businesses jostling for a share of the same marketplace/customer base, it is becoming increasingly more vital for our sales teams to be as strong and as professional as possible. One of the...more

Duration: Variable

Beginner

Certificate of Attendance

From£870 Instant book

Full time
From£468 Instant book

The ability to understand your customer is essential for every successful business to enable it to grow. This inspirational and interactive course gives you the skills, tips and knowledge to ensure you...more

Duration: Variable

Beginner

Certificate of Attendance

From£468 Instant book
From£540 Instant book

All organisations need talented people who are motivated to achieve. Coaching and mentoring has an important role to take here, because they are an excellent way of developing both skills and particularly...more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book
From£540 Instant book

This course will help delegates to be competent and confident in their written communication to senior management or important clients. Write to the Top! - Professional Report Writing training Benefits...more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book
From£540 Instant book

The aim of this one-day professional writing skills course is to help participants develop their skills, so that they can convey their messages clearly and concisely in writing and make the appropriate...more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book
From£468 Instant book

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Understand the key elements of...more

Duration: Variable

Intermediate

Certificate of Attendance

From£468 Instant book
From£540 Instant book

How many times have you heard yourself or others say: It's not what you know but who you know? Well, how will anyone know what you know if they dont have the opportunity of meeting with you? Successful...more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book
From£540 Instant book

Effective people management, delegation skills, motivation skills, team management, influencing and communication skills, enable project managers to gain commitment from the project team to achieve the...more

Duration: Variable

Intermediate

Certificate of Attendance

From£540 Instant book
From£468 Instant book

This one day workshop focuses on how to deliver an excellent customer experience via email and on the telephone. You will learn the do's and dont's that increases customer loyalty. Gives you all the...more

Duration: Variable

Beginner

Certificate of Attendance

From£468 Instant book
From£540 Instant book

Building confidence to design and delivery a successful presentation is the emphasis behind this course. This requires an understanding of the art of good presenting and an understanding of the audience...more

Duration: Variable

Beginner

Certificate of Attendance

From£540 Instant book
From£468 Instant book

This is an advanced session.  It is specifically designed to allow you to update, review and assess your style of negotiation and to negotiate effectively by understanding negotiation pitfalls and...more

Duration: Variable

Beginner

Certificate of Attendance

From£468 Instant book

An inspirational and interactive course that teaches advanced customer service skills that create a pro-active customer focus within your team. CPD Value 5.5 Hours Understand the key elements of...more

Duration: Variable

Intermediate

Certificate of Attendance

From£468 Instant book
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