View all 19 at Crisp Professional Development

What do you want to learn?
From£250

This workshop looks at Coaching and Mentoring as an individually focussed, personal development tool for staff at all levels in businesses. It examines the skills needed to be a coach or mentor and how to...more

Duration: 1 day

Beginner

Certificate of Attendance

From£250

Full time
From£250

This one-day course is designed for the experienced Excel user who wishes to examine the more advanced features of this sophisticated spreadsheet package. A good familiarity with spreadsheet design and...more

Duration: 1 day

Advanced

Certificate of Attendance

From£250

Building self-confidence and assertiveness is probably a lot easier than you think. When most people talk about wanting to be more assertive, they usually want to become better at resisting the pressure...more

Duration: 1 day

Certificate of Attendance

From£250

Full time
From£250

Course Summary Managing staff effectively is a rewarding aspect of management. Organisation, team and individual success comes from good management. This course addresses the fundamental knowledge and...more

Duration: 1 day

Beginner

Certificate of Attendance

From£250

You know them: the Aggressor, the Whiner, the Over - agreeable, the Silent Pouter, the Negativist and the Know-it-All. Although their numbers are small their impact can be significant. They can frustrate...more

Duration: 1 day

Certificate of Attendance

From£250

Full time
From£250

This one-day workshop aims to increase attendee’s awareness of how to get the best out of their appraisal system. It focuses on the identification and use of the various skills needed to conduct good...more

Duration: 1 day

Certificate of Attendance

From£250
From£250

Ever since we were born we have been presenting our point of view and ourselves. Despite this high level of practice, if you put a person in front of an audience, all their natural ability seems to drain...more

Duration: 1 day

Beginner

Certificate of Attendance

From£250

When you provide excellent customer care it ensures that they return to you and that you have reinforced a positive brand image. This customer service experience can make the difference between the ‘sale’...more

Duration: 1 day

Beginner

Certificate of Attendance

From£250

Full time
From£250

Everyone in the world, regardless of their success levels, has the same number of hours in the day. So how is it that some people seem to achieve more in the time available? This course is aimed at...more

Duration: 1 day

Certificate of Attendance

From£250
From£250

This one-day seminar will give you an understanding of how a company is managed financially, from daily accounts processing to strategic planning; how the cash flow, the P&L and balance sheet work...more

Duration: 1 day

Certificate of Attendance

From£250

Full time
From£250

This one-day course is for the reasonably experienced user of Excel who wishes to develop more complex spreadsheets, use more advanced formulae and develop skills in data analysis techniques. A...more

Duration: 1 day

Intermediate

Certificate of Attendance

From£250

Course Summary Do you want to communicate more confidently and persuasively and in a style that is comfortable for you? Are you seen as ‘too nice’ and feel that this may diminish the respect you get...more

Duration: 1 day

Certificate of Attendance

From£250

The purpose of this workshop is to give first time people managers the opportunity to learn the basics of good people management. The workshop will take the approach of the manager ‘facilitating’ staff,...more

Duration: 2 days

Beginner

Certificate of Attendance

From£500

Course Summary There are three fundamental tools for being an outstanding manager: 1) To be able to motivate your team 2) To be able to properly delegate to them 3) To understand what it takes...more

Duration: 1 day

Beginner

Certificate of Attendance

From£250
From£250

The course will include quick navigation and selection, as well as data editing, formatting and styles. It is assumed that you are familiar with the Windows environment. Key Learning Themes File...more

Duration: 1 day

Beginner

Certificate of Attendance

From£250
From£500

Making the most of your people and building confidence is the purpose of this workshop. This two day programme is designed for managers who have some experience of managing people and want to improve...more

Duration: 2 days

Certificate of Attendance

From£500

Working in a true team environment will offer many benefits. How you create your group of people into an active and successful team takes consistent hard work, commitment, trust and organisation. The...more

Duration: 1 day

Beginner

Certificate of Attendance

From£250

Full time
From£250

The effectiveness of training depends on the trainer’s ability to transfer knowledge and understanding. This course develops the skills in the full training lifecycle including design of a structured...more

Duration: 1 day

Certificate of Attendance

From£250
From£250

The Essential Human Resources for Managers course looks at good practice throughout the employment relationship from appointment to termination, and everything in between. Human Resources skills relating...more

Duration: 1 day

Certificate of Attendance

From£250