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About

About

ABC Training Solutions Ltd

ABC TRAINING SOLUTIONS

ABC Training Solutions is run by Bryan and Mandy Edwards. Bryan is an Institute of Personnel & Development (C.I.P.D.) qualified Trainer, with over 25 years training and personnel experience.

ABC Training Solutions provides cost effective training courses in leadership, supervisory skills, customer service, telephone skills, assertiveness, receptionist skills, time management, presentation skills, appraisals, train the trainer and recruitment interviewing at your premises. We work both uk-wide and locally in West Midlands, Worcestershire, Gloucestershire, Warwickshire and Wales. We also design and market a range of course materials for trainers and ebooks for individuals.

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What do you want to learn?

The course focuses on: Principles of C.V. building Self reflection on individual’s strengths and development areas Practical tips and tactics on c.v. design and interview technique ...more

Duration: 1 day

Beginner

No Qualification

From£570
From£570

During this course we will not only uncover the core skills associated with developing and implementing an effective structured recruitment interview but also provide an encompassing selection process...more

Duration: 1 day

Multiple levels

No Qualification

From£570
From£570

Delegate comments “The course was very interactive and hence interesting” “Bryan has in-depth knowledge of the subject area and delivered it very well” “A very good telephone skills...more

Duration: 1 day

Multiple levels

No Qualification

From£570
From£570

The transition from team member to team leader can be very daunting. The relationship with team colleagues change and the skill sets required to perform effectively is very different. This course helps...more

Duration: 2 days

Multiple levels

No Qualification

From£570
From£574

The course provides core knowledge and skills around how to be influential to build confidence and effectiveness. It demystifies the differences between assertiveness and aggressiveness at work, helps you...more

Duration: 1 day

Beginner

No Qualification

From£574

“A satisfied customer. We should have them stuffed!” BASIL FAWLTY Perhaps this cynical attitude towards customer service is just true of a fictional comedy series. However in today’s...more

Duration: 1 day

Beginner

No Qualification

From£570
From£570

Do you want your staff to be able to train employees skilfully and professionally? In-house trainer can be a cost effective and flexible way to train staff on work procedures and to sell in new company...more

Duration: 1 day

Beginner

No Qualification

From£570
From£570

Introduction Poor use of time creates a range of problems - under performance, job dissatisfaction, work overload and stress. However, there are many benefits to good time management. One of the...more

Duration: 1 day

Beginner

No Qualification

From£570

Business interactions between supervisors and others occur almost every minute of the working day - conversations with a colleague, asking a team member to do a task, phone call from a customer,...more

Duration: 1 day

Beginner

No Qualification

From£570
From£570

The delegates will learn how to motivate and develop teams to continuously improve performance whilst growing own skills in dealing with difficult situations decisively. An awareness of current theory and...more

Duration: 1 day

Multiple levels

No Qualification

From£570
From£570

The Employment Act 2008 places greater emphasis on the employer to ensure disciplinary issues are dealt with in accordance with new statutory procedures and guidelines. The A.C.A.S. Code of Practice...more

Duration: 1 day

Multiple levels

No Qualification

From£570
From£570

What does the training course cover? Leadership and Management Differences between a Leader and a Manager An overview of the activities of the busy Team Leader/Manager Influencing Skills in...more

Duration: 2 days

Beginner

No Qualification

From£570
From£570

As a manager, it is vitally important that you can find ways to increase productivity and results of your team. Effective appraisal gives you the opportunity to review past performance, discuss and agree...more

Duration: 1 day

Beginner

No Qualification

From£570
From£570

Delivering a presentation has been rated as the thing business people most dread. In a survey, people placed death as number 7 on the list! For many people, presentations are a daunting prospect - sleep...more

Duration: 1 day

Multiple levels

No Qualification

From£570
From£570

Anyone who has responsibility for the performance of others are guardians of their ‘skill’ and ‘will’. This course gives a good understanding of, and skill development in, the areas required to enhance...more

Duration: 1 day

Multiple levels

No Qualification

From£570
From£570

Introduction The training course is designed to give new or potential Managers / Team Leaders an introduction to their role and the challenges they may face, providing a broad range of skills and...more

Duration: 2 days

Beginner

No Qualification

From£570