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Lancashire And Blackpool Tourist Board Limited
Course description:
A one-day training programme designed to help participants to increase their understanding of environmental and sustainable tourism issues, and plan practical action to boost business...
Hours of study:Part-time day
Lancashire And Blackpool Tourist Board Limited
Course description:
This one-day course has been developed in response to widespread demand. It aims to help supervisors and managers to lead, develop and motivate their staff so that the whole team delivers world-class customer service. It is...
Hours of study:Part-time day
Lancashire And Blackpool Tourist Board Limited
Course description:
Welcome All recognises that it is the environment which causes problems for many people with mobility or sensory disabilities. The programme provides participants with practical advice and cost-effective ideas to enhance...
Hours of study:Part-time day
Lancashire And Blackpool Tourist Board Limited
Course description:
Welcome Host helps participants to acquire new customer service and communication skills as well as improving their knowledge of local facilities and...
Hours of study:Part-time day
Lancashire And Blackpool Tourist Board Limited
Course description:
The Welcome Host Gold one-day training course gives participants today's core customer service skills - reflecting the latest techniques and best practice. It is a highly flexible course, and can be tailored to include...
Hours of study:Part-time day
Lancashire And Blackpool Tourist Board Limited
Course description:
Welcome Line helps participants to communicate effectively on the telephone and via email and acquire the skills needed to convert enquiries into...
Hours of study:Part-time day
Lancashire And Blackpool Tourist Board Limited
Course description:
Welcome Management is a course aimed at tourism business supervisors and managers and introduces the principles of developing a customer service strategy, mission statements and how to undertake a successful selective...
Hours of study:Part-time day
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