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Communication Skills
Prior Pursglove College
Ev_Fan09 Mar 2008
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Spearhead Training Group Ltd
Add to 'Compare basket' Oxfordshire
Course Duration: 1 day
Study mode: Short Courses
Start date: 03-Mar-09, 12-Jun-09, 10-Sep-09, 07-Dec-09
Course Qualification: Certificate of Attendance in Telephone Call Handling
Course Venue: Spearhead Regional Training Centre , Oxfordshire, OX7 5SR
Timetable
09.45 - 17.00
Course Description
This fun and practical workshop is for every member of staff who answers the telephone. Delegates will learn the key skills and special techniques necessary to be effective when answering inbound calls and dealing professionally with all types of callers.
Course Fees
£495.00 + VAT inclusive of course materials, lunch and light refreshments.
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Venue Description
Our regional centre is used for non-residential courses. It is fully equipped to make your training experience comfortable and enjoyable. If students require overnight accommodation we can provide a list of local hotels and B&B's.
Course Venue
Spearhead Regional Training Centre
Spearhead Training Group Ltd
18-19 Cheriton House Banbury Road
Chipping Norton
Oxfordshire
OX7 5SR
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Please note reviews of Telephone Call Handling Certificate of Attendance, Oxfordshire are the subjective opinions of Hotcourses members and not of Hotcourses Ltd.
The Telephone Call Handling Certificate of Attendance course in Oxford information was verified on 16 Dec 2008.
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