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UK and European specialists in workplace mediation training, mediation services and conflict resolution.
Steve Hindmarsh is one of the UK’s leading mediation trainers with thirteen years experience of mediating and training accredited mediators.
Steve has trained over 1,600 people in skills to mediate or resolve conflict. Delivering mediation courses to over 100 organisations in UK and Europe; including BBC, UCL, Plan Interational, DVLA, EUMETSAT, NHS trusts, prisons, fire services and police forces. He has trained accredited mediator teams for over 30 in-house mediation services. Steve coaches and develops new mediation trainers.
All our associates offer the expertise and experience that comes of a minimum of ten years mediating and training mediators. Our practitioners carry active mediation case loads. All have a commitment to CPD and each have their own particular specialism. All our trainers have a qualification in learning or training.
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For managers wanting a quick and positive option to resolve conflicts. Mediation provides a powerful opportunity to resolve complaints and grievances more effectively than formal procedures. This course offers high relevance and will stretch and challenge both middle managers and HR staff. The training gives managers the skills to secure solutions between staff in conflict. Managers will be able to manage a speedy and effective process to divert staff away from formal procedure and into joint problem solving. The course aims to strengthen informal options at an early stage to maximise the chances of resolution rather than escalating issues through formal procedures and gives managers the confidence to resolve disputes between staff locally at their level.
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| Starting | How long | Days you attend | Tutor | Where | Class info | Price |
|---|
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Tue 19th Jun |
3 days |
Full time | Not specified |
London, W1B 1NT |
Max size:8 (places left) |
£990.00 |
|
Tue 19th Jun |
3 days |
Full time | Not specified |
Birmingham, B4 7ET |
Max size:10 (places left) |
£990.00 |
|
Tue 11th Sep |
3 days |
Full time | Not specified |
Bristol, BS32 4JF |
Max size:8 (places left) |
£990.00 |
|
*More info: To be confirmed |
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Tue 11th Sep |
3 days |
Full time | Not specified |
Cardiff, CF14 9UA |
Max size:8 (places left) |
£990.00 |
|
Tue 02nd Oct |
3 days |
Full time | Not specified |
London, W1B 1NT |
Max size:8 (places left) |
£990.00 |
|
Tue 02nd Oct |
3 days |
Full time | Not specified |
Birmingham, B4 7ET |
Max size:10 (places left) |
£990.00 |
|
Tue 15th Jan |
3 days |
Full time | Not specified |
Bristol, BS32 4JF |
Max size:8 (places left) |
£990.00 |
|
*More info: To be confirmed |
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|
Tue 15th Jan |
3 days |
Full time | Not specified |
Cardiff, CF14 9UA |
Max size:8 (places left) |
£990.00 |
Open College Network South West Region
Conflict Management (Business), Human Resources Management, Customer Complaints
This course has been specifically designed for companies training their employees.
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UPDATED on 23 Mar 2012: "The Workplace Mediation Skills for Managers" offered in London by Steve Hindmarsh Limited.
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