On completion of this course, participants will be able to contribute to effective workplace relationships, develop professional expertise, manage a practice, communicate effectively with clients or patients, make referrals to other health care professionals when appropriate, apply advanced first aid, following the organisations OH and S policies and procedures, implement and monitor the OH and s policies, procedures and programs, apply basic first aid, contribute to organisational effectiveness in the health industry, apply western herbal medicine diagnostic framework, operate a western herbal medicine dispensary, perform western herbal medicine health assessment, plan the western herbal medicine treatment strategy, prepare and dispense western herbal medicine, provide dietary advice, provide specialised western herbal medicine treatment, provide western herbal medicine treatment and manage work within a western herbal medicine framework.