Candidates wishing to develop their knowledge, understanding and the skills required for continued professional development in both current and future employment, in first-line management or team leading positions. This is an opportunity for learners to develop a range of skills, techniques, personal qualities and attributes essential for successful performance in working life. A one day course at Eastleigh College or at Customer premises. Eastleigh College certificate gained by satisfactory completion of 1 day course. Students will take part in sessions with group discussions, problem-solving and activities to enable you to put theory into practice. Understanding forces for change internal and external Linking change to the organisation s objectives Potential for conflict and managing conflict Resistance to change Overcoming Barriers to Change Methods/tools for change Implications of change Planning the change Students will take part in sessions with group discussions, problem-solving and activities to enable you to put theory into practice. Certificate in Management