The course is suitable for either a graduate in a business or management discipline aiming to increase their knowledge and skills before starting a career in senior operations management, or a business professional with a solid understanding of core business and management concepts wanting to deepen their knowledge and skills in strategic operations management and business process management; the course focuses on the core business skills, change management and operational expertise required to provide successful solutions to strategic operations problems; students gain the specialist knowledge of business process management (BPM) practices which are required in all corporate environments; students have the option of pursuing the SAP TERP10 and SAP BPX Associate certification programmes; successfully completing this course gives students the expertise to be a business and technically-oriented professional; they gain an in-depth strategic operations management knowledge and a management focused knowledge of ERP systems, in particular SAP; they learn how to apply their learning and business process skills to a range of operational issues, enabling them to help fill the skills gap in business process management across both service and manufacturing organisations.