Under the Security Industry Act 2001 anyone working as a door supervisor in licensed premises must be licensed by the Security Industry Authority. To qualify for a licence as a door supervisor you must have a recognised qualification and this qualification satisfies the legal requirement. Upon completion of the course, delegates will be have a clear knowledge and understanding in the following areas: • Introduction to the Role and the Leisure and Security Industries • Standards of Behaviour • Civil and Criminal Law • Searching • Arrest • Drugs Awareness • Recording Incidents and Crime Scene Preservation • Licensing Law • Equal Opportunities • Health and Safety at Work Act • Emergency Procedures • Introduction to Communication Skills and Conflict Management • Application of Communication Skills and Conflict Management What will you learn Core Learning for Common Security Industry Knowledge (10 hours of which 5 hours must be contact time) Session 1: Awareness of the Law in the Private Security Industry Session 2: Health and Safety for the Private Security Operative Session 3: Fire Safety Awareness Session 4: Emergency Procedures Session 5: The Private Security Industry Session 6: Communication Skills and Customer Care Working as a door supervisor (Specialist Module) (10 Hours out of which 10 hours to be contact hours) Session 1: Behavioural Standards Session 2: Civil and Criminal Law Session 3: Searching Session 4: Arrest Session 5: Drugs Awareness Session 6: Recording Incidents and Crime Preservation Session 7: Licensing Law Session 8: Emergency Procedures Conflict Management Module (8 hours of which 7 ½ hours must be contact time) Session 1: Avoding Conflict and Reducing Personal Risk Session 2: Defusing Conflict Session 3: Resolving and Learning from Conflict Session 4b: Application of Communication Skills and Conflict Management for Door Supervisors Physical Intervention Skills Module (10 hours of which 7 ½ hours must be contact time) Session 1: Introduction to Physical Skills Session 2: Disengagement Techniques Session 3: Escorting Techniques Assessment:3 x multiple choice question examinations Duration: 4 days. Price : 150 Pounds with PI module PI module on its own 75 Pounds