* mandatory
Aim of the Course: To develop the knowledge, skills and behaviours to effectively manage conflict in the workplace Programme Outline: 1. Introduction to workplace violence 2. Dynamic risk assessment 3. Self awareness 4. Proactive service delivery 5. Communication skills 6. Signalling non aggression 7. Defusing and calming 8. High risk conflict 9. Post incident support
There are no specific prior experiences or qualifications required to undertake the qualification. However due to the nature of the learning and assessment required for the qualification candidates will need basic literacy and numeric skills.
| Starting | How long | Days you attend | Tutor | Where | Class info | Price |
|---|
|
Wed 13th Jun |
2 days |
Short full time | Not specified |
London, BR1 1LT |
Max size:15 (places left) |
£250.00 |
|
*More info: Includes registration, certification and all course materials |
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|
Mon 13th Aug |
2 days |
Short full time | Not specified |
London, BR1 1LT |
Max size:15 (places left) |
£250.00 |
|
*More info: Includes registration, certification and all course materials |
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|
Sat 13th Oct |
2 days |
Short full time | Not specified |
London, BR1 1LT |
Max size:15 (places left) |
£250.00 |
|
*More info: Includes registration, certification and all course materials |
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|
Thu 13th Dec |
2 days |
Short full time | Not specified |
London, BR1 1LT |
Max size:15 (places left) |
£250.00 |
|
*More info: Includes registration, certification and all course materials |
||||||
|
Wed 13th Feb |
2 days |
Short full time | Not specified |
London, BR1 1LT |
Max size:15 (places left) |
£250.00 |
|
*More info: Includes registration, certification and all course materials |
||||||
|
Sat 13th Apr |
2 days |
Short full time | Not specified |
London, BR1 1LT |
Max size:15 (places left) |
£250.00 |
|
*More info: Includes registration, certification and all course materials |
||||||
|
Thu 13th Jun |
2 days |
Short full time | Not specified |
London, BR1 1LT |
Max size:15 (places left) |
£250.00 |
|
*More info: Includes registration, certification and all course materials |
||||||
|
Tue 13th Aug |
2 days |
Short full time | Not specified |
London, BR1 1LT |
Max size:15 (places left) |
£250.00 |
|
*More info: Includes registration, certification and all course materials |
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Conflict Management (Business)
WhatNCFE Level 2 Mentoring Award -NOW £149!
by Stephen - 26-SEP-11This was an interesting course which has really helped me in developing my skills and knowledge as a mentor. I was able to establish a better relationship with my mentees at work. The course is intense but you get a lot of support from th...more
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UPDATED on 01 Nov 2011: "The Level 2 Award in Conflict Management Training" offered in London by DSM ASSESSMENT & TRAINING.
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