By the end of this personal assistant course, you will: Understand the role of the Personal Assistant, the skills required and the expectations senior managers have of their Personal Assistants Know how values, personal motivation and positive thinking can enhance your effectiveness at work Appreciate that the more senior you become, the more important your behaviours become Know how to work autonomously, set daily routines and make decisions Be ready to take the lead on meeting administration – learn smarter ways to create agendas, meeting papers and minutes Work more effectively with senior managers, and become more resilient when working under pressure Know how to deal with your emotions at work Learn new systems to keep you organised and focused on the task in hand Be prepared to take control of your job, and climb the career ladder with confidence