Discover and explore the role your emotions play in your perception of the world, personally and at work. Emotional Intelligence Training will help you realise that far from hindering you, your emotions can help you - if you listen, understand and master them. By improving your emotional potential, you considerably reduce your stress and improve your ability to listen, adapt and change. Understand the role and importance of your emotions, Use practical techniques for mastering your emotions, Use your emotions to improve the way you deal with change, Use your emotions to create positive relationships with others and to get out of conflict situations, Develop successful and lasting positive working relationships, Reduce stress and associated negative feelings, and Gain a better understanding of yourself and others, which will favour fruitful relationships.