This course gives a practical insight into the use of Neuro-linguistic programming in both business and personal life. Neuro-linguistic programming (NLP) is a way of accessing the excellence that exists. It helps to decode what works in thinking, language and behaviour so that build strategies for success and achieve them with consistency. It enables the participants to understand what NLP is and how it can be used, recognise patterns in own and others’ behaviour, build and maintain rapport as the basis for all types of relationship and much more.