Course Description
This course for credit controllers working at the business end of collection, Its content includes Account Opening and Terms of Trade, together with Account Collection and the available 'weapons and sanctions'. It looks at telephone collection and how to deal with 'difficult' customers and how to develop a Credit and Collection Policy and create a Collection Programme that works.

Course Fees
£339 plus VAT; concessions available; includes course materials, lunch and refreshments

Venue Description
The Novotel is a comfortable modern hotel with good training facilities. From the roundabout at the intersection of the A52 (Derby to Nottingham) with the M1 motorway (M1 Exit 25), follow the exit signposted B6002 to Long Eaton and you will find the hotel on the left hand side.

Course Venue
Novotel Nottingham
Benchmark Business Training Ltd
Bostock Lane
Long Eaton
Nottingham
East Midlands
NG10 4EP

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The Essentials of Credit Control course in Derbyshire information was verified on 11 Sep 2008.

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