Timetable
09.30 - 16.30

Course Description
“Profits are an opinion, cash is a fact”. Anon. If, on average, it takes you more than 45 days to collect your debts,you need to attend this course! Good cash flow is vital to the success of all companies. This workshop will provide you with the tools to operate an effective credit control system and the confidence to make successful telephone calls and improve your cash collection.Step 1: Establishing a good billing system; The role of the Credit Controller; Understanding the importance of good cash flow; Opening customer accounts, setting credit limits and payment terms; Understanding credit reports• Sending an effective sales invoice – how to increase your chances of getting paid on time. Step 2: Building good client relationships; Building relations with your sales team; Building relationships with your customers; Understanding your customers’ payment processes; Good telephone techniques – planning your call, dealing with queries, issues and excuses Step 3: Collecting the debt; Monitoring debtors – calculating DSO/Debtor days; Effective statements and reminder letters; Legal action as a last resort; The County Court process. Who will benefit? Accounts assistants, credit controllers and anyone having to make telephone calls to collect debt from trade customers. Duration: One day.

Course Fees
£325 + VAT

Course Venue
Throgmorton St
Accounts Training Ltd
27 Throgmorton Street
City Of London
Greater London
EC2N 2AN

View Map | Contact details

Email a friend about Credit Control Certificate

Add Credit Control Certificate at Accounts Training Ltd to your favourite online bookmark site

Please note reviews of Credit Control Certificate, GREATER LONDON are the subjective opinions of Hotcourses members and not of Hotcourses Ltd.

---

The Credit Control Certificate course in Southern England information was verified on 08 Sep 2008.

For more information about where our course data comes from, please click here.