By the end of this course you will be able to list the main causes of condensation in the home and will be able to tell the difference between condensation, water penetration and damp. You will be able to identify some of the steps tenants can take to avoid condensation problems in their homes. You will also learn about the types of rot and infestation which can affect buildings. Designed for: Housing officers, receptionists and staff who deal with tenants concerned about condensation and damp. Suitable for non-technical staff who visit properties and need to be able to identify condensation and its causes. Key Skills: • the differences between condensation, water penetration and rising damp • how to recognise the symptoms of condensation, water penetration and damp • identifying the causes • remedies for condensation and damp • talking to tenants about reducing condensation • infestation and rot