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7 Towers Training
Add to 'Compare basket' County Antrim
Course Duration: Up to 65 weeks
Study mode: Day/Block release
Start details: Ongoing throughout the year.
Course Qualification: NVQ Level 2 in Front Office
Course Venue: 7 Towers Training , County Antrim, BT42 3AH
Awarding body: City & Guilds
Course Description
Candidates must complete all units from Group A, two units from Group B and two units from Group C. A Mandatory: - Maintain a safe, hygienic and secure working environment- Contribute to effective teamwork- Give Customers a Positive Impression of Yourself and Your Organisation- Deal with communicationsB Optional - Group A- Deal with the arrival of customers- Deal with bookings- Prepare customers accounts and deal with departures- Maintain and deal with paymentsC Optional - Group B- Exchange foreign cash and travellers' cheques- Prepare and print documents using a computer- Record, store and supply information using a paper-based filing system- Handle mail and book external services- Resolve Customer Service Problems- Enter, retrieve and print data in a database- Identify and provide tourism related information and advice
Course Fees
There is no cost to the individual. While on the programme, apprentices will continue to be paid a wage by their employer.
Entry Requirements
The ApprenticeshipsNI programme is available to both existing and newly recruited employees who wish to gain nationally recognised qualifications in their chosen occupational area. NOTE: If you do not yet have a job and are aged 16 - 18 (up to 24 years for those requiring additional support), you may be able to enrol on a 'Training for Success' programme which can help you gain the skills and confidence to enable you to find employment. Contact the course provider or your local Careers Adviser for further details.
Course Venue
7 Towers Training
56 Henry Street
Ballymena
County Antrim
BT42 3AH
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Please note reviews of Front Office - NVQ Level 2 (C&G) Apprenticeship, County Antrim are the subjective opinions of Hotcourses members and not of Hotcourses Ltd.
The Front Office - NVQ Level 2 (C&G) Apprenticeship course in Northern Ireland information was verified on 12 Aug 2008.
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